The judgment brings clarity regarding the fiduciary duty and unfair relationships. The consumer finance sector now awaits the FCA’s plans for a new redress scheme covering commission arrangements....more
8/5/2025
/ Car Dealerships ,
Consumer Financial Products ,
Consumer Lenders ,
Consumer Protection Laws ,
Fiduciary Duty ,
Financial Conduct Authority (FCA) ,
Lenders ,
Loans ,
UK ,
UK Supreme Court ,
Unfair or Deceptive Trade Practices
Government consults on the first stage of reforming the UK consumer credit regime, covering information requirements, sanctions, and criminal offences....more
The regulator found many examples of good practice, but also published further guidance and case studies to help firms address areas for improvement....more
Speech focuses on the regulatory change agenda, and confirms that firms are no longer expected to have a Consumer Duty board champion.
On 27 February 2025, the FCA published a speech given by Nikhil Rathi, in which he...more
In this episode of our Connected With Latham podcast series, the second of three episodes complementing Latham’s “10 Key Focus Areas for UK-Regulated Financial Services Firms in 2025” report, London partners Rob Moulton and...more
On 11 December 2024, the FCA published two pieces of feedback on the Consumer Duty, setting out good practices and areas for improvement in relation to Consumer Duty board reports and complaints and root cause analysis....more
On 18 September 2024, the FCA provided an update on its work in the cash savings market. Following the FCA’s 2023 cash savings market review in light of concerns that higher interest rates were not being passed on effectively...more
9/26/2024
/ Banking Sector ,
Consumer Protection Laws ,
Dear CEO Letter ,
Deposit Accounts ,
Fair Market Value ,
Fair Value Standard ,
Financial Conduct Authority (FCA) ,
Interest Rates ,
Pensions ,
Price Inflation ,
Savings Accounts ,
UK
The latest guidance from the regulator focuses on the price and value outcome.
On 18 September 2024, the FCA published further feedback on the Consumer Duty, setting out good and poor practices in relation to the price...more
31 July 2024 will mark one year since the Consumer Duty (the Duty) came into force for new and open products and services, and the deadline for implementing the Duty for closed products and services. Firms must also produce...more
With the implementation deadline looming, the FCA has set out some additional guidance for firms.
With one month to go until the Consumer Duty (Duty) implementation deadline of 31 July 2023 (for new and existing products...more
What Is the Consumer Duty?
To recap, a core priority for the Financial Conduct Authority (FCA) is improving outcomes for consumers. The FCA has stated that it is concerned that, due to the way financial services markets...more
The Consumer Duty applies to firms that materially influence consumer outcomes.
The Consumer Duty (Duty) (as set out in the FCA’s Policy Statement PS22/9 and guidance document FG22/5) will come into force at the end of...more
This update takes a look at the FCA’s Interim Report and its initial views relating to the review of the provisions of the Consumer Credit Act 1974 (CCA), which show early signs of a more pragmatic approach to regulation than...more
8/14/2018
/ Consumer Financial Contracts ,
Consumer Financial Products ,
Consumer Lenders ,
Consumer Protection Laws ,
Credit Reporting Agencies ,
Credit Reports ,
Financial Conduct Authority (FCA) ,
Financial Services Industry ,
FSMA ,
HM Treasury ,
Payment Systems ,
UK ,
UK Brexit