The CBI’s Consumer Protection Code was first introduced in 2006 and has been heavily amended in the intervening years. The Code is designed to ensure that financial service providers operate in a manner that is fair,...more
The EU Directive (EU) 2021/2167 (NPL Directive), published in the Official Journal of the EU on 8 December 2021 and regulating the sale, purchase and servicing of both consumer and commercial non-performing loans (NPLs)...more
As part of the Hogan Lovells FinTech Fundamentals webinar series, on 22 March 2023 Financial Services Regulatory senior associate Jen Staniforth hosted a thought provoking panel discussion on the impact of the cost of living...more
On 20 January 2023, the Central Bank of Ireland (CBI) published a Dear CEO letter to the payments industry (Letter) detailing its findings from recent industry engagement. The Letter sets out certain required actions for...more
The Central Bank of Ireland has issued a Dear CEO letter to all Irish regulated financial services providers reminding them of their consumer protection obligations in the context of the challenging economic outlook....more
On 3 October 2022, the Central Bank of Ireland (CBI) announced that it is carrying out a comprehensive review of the Consumer Protection Code 2012 (Code) and has issued a discussion paper calling for feedback and views from...more