In the first full pandemic year, law firm pricing outpaced inflation. It seemed that law firms couldn’t lose. It’s a new day, though, and 2023 will prove challenging for many. We reviewed the BigHand Report covering 2022 and...more
Do you remember the tale of the Emperor’s New Clothes? Turns out the emperor thought he was wearing a beautiful new robe, but he was actually naked. Believe it or not, this story has relevance to today’s law firms....more
In the words of the late, great baseball Yankees Hall of Famer, Yogi Berra, “It’s like deja vu all over again.” That’s how it seems at times with legal project management (LPM). I’ve been writing about LPM and legal process...more
Few people attend law school with the vision of spending most of their days on document review. Not that there’s anything wrong with that. But for many lawyers a good day’s work involves building great defense strategies,...more
They are looming, bolder than ever, ready to either take your lunch money or swap your cupcake for a tuna sandwich. ALSPs have a seat at the table, and they’re not going away. According to the 2021 study by the Thomson...more
According to the 2021 study by the Thomson Reuters Institute, nearly 80 percent of firms and 71 percent of law departments surveyed have used ALSPs at one time or another. When you work with ALSPs, here are a few tips you...more
People crave normalcy right now. Yet, here you come with a new initiative. But despite everything, this may be the perfect opportunity for your firm to take a different approach. If you have a strong sense of purpose and a...more
Everything is a process, even, as the pandemic reminds us, hand hygiene. [ALSPs and Hygiene] We use a myriad of processes in our work, some good, some not so good. The best processes are efficient, predictable, even...more
When my son was born, he was only four pounds. So, he had to spend a few days in the NICU learning how to breathe, swallow, and all of that important baby stuff. Each time I entered the nursery, I had to follow…
Originally...more
Whether they want to be part of the conversation or not, law firms are hearing more about ALSPs these days. It can be tempting to think that it’s all about the Benjamins. After all, corporate clients keep pressuring law firms...more