If artificial intelligence keeps improving, automating ever more jobs, what will happen? Many people are job optimists, arguing that the automated jobs will be replaced by new ones that are even better. After all, that is...more
Robotic Process Automation (RPA) is a software technology that enables the automation of digital tasks. With RPA, firms can create digital robots, or ‘bots’, that can learn, mimic, and then execute rules-based business...more
Designing AI initiatives that enable your organization to deliver value through high stakes use cases is no mean feat. However, there are sensible steps that any skunkworks project can incorporate to increase their chances of...more
Big ideas require bold actions, planning, patience, and plenty of support. The more ambitious the task, the greater the resource commitment and need for collaboration with others. A business case needs to be made for the...more
For every stakeholder, AI should feel simple. If it does not feel simple, then there are likely problems somewhere in the delivery. This could be issues with communication, challenges to implementation, the wrong...more
The Luddites were a secret oath-based organization of English textile workers in the 19th century, a radical faction which destroyed textile machinery as a form of protest. The Luddite movement emerged during the harsh...more
Automation is happening, and it will bring substantial benefits to law firms and corporate legal teams worldwide, but it won’t arrive overnight. Realizing automation’s full potential requires people and technology to work...more