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Speaking Multiple Languages Is Great for Business, but Do You Know When You Are Required to Provide Translated Documents?

The United States is a big melting pot of cultures, ethnicities, and languages. This diversity is great for business, but if you are advertising that your business speaks "Spanish" or that your business can assist customers...more

CFPB Bites of the Month - 2023 Annual Review - Debt Collection

In this article, we share a timeline of our monthly "bites" for 2023 applicable to debt collection. If debt collection in 2023 had a theme it would be medical debt....more

CFPB Relies on Questionable Premise in Bulletin About Repossession

In February, the Consumer Financial Protection Bureau issued a compliance bulletin to the vehicle finance industry to make sure that industry participants—including and especially servicers—remember the CFPB's authority to...more

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