The increased reliance on digital communication and online banking has created greater potential for digitally-enabled scams. If not appropriately addressed, scam losses may undermine confidence in digital systems, resulting...more
4/24/2025
/ Australia ,
Banks ,
China ,
Consumer Protection Laws ,
Financial Institutions ,
Financial Services Industry ,
Hong Kong ,
Popular ,
Regulatory Requirements ,
Risk Management ,
Scams ,
Singapore ,
Telecommunications
In December 2024 the Parliamentary Joint Committee on Corporations and Financial Services (the Committee) published a Report following an inquiry into how well the existing financial services regulatory framework is...more
2/5/2025
/ Australia ,
Consumer Privacy Rights ,
Data Privacy ,
Data Protection ,
Financial Abuse ,
Financial Institutions ,
Financial Regulatory Reform ,
Financial Services Industry ,
Privacy Laws ,
Regulatory Agenda ,
Risk Management
Financial firms are required to maintain clear internal dispute resolution (IDR) processes to allow customers to seek redress where they are dissatisfied with the firm’s products or services. Access to fair, timely and...more
On 15 March 2024, the Financial Accountability Regime (FAR) came into effect for authorised deposit-taking institutions (ADIs), replacing the Banking Executive Accountability Regime (BEAR). Unlike the BEAR, application of the...more