If your company uses a third-party tool to power your website chat function or AI-assisted customer service, the 9th Circuit Court of Appeals just delivered a ruling you should know about. On July 9, the court affirmed...more
7/22/2025
/ Aiding and Abetting ,
Appeals ,
Artificial Intelligence ,
CIPA ,
Consumer Privacy Rights ,
Data Privacy ,
Digital Communications ,
Privacy Laws ,
Privacy Policy ,
Summary Judgment ,
Third-Party Service Provider ,
Vendors ,
Websites ,
Wiretapping
A California federal court just certified a significant class action involving allegations that a health-tracking app improperly shared sensitive health information with third parties without user consent. The court’s May 22...more
5/30/2025
/ Breach of Contract ,
Class Action ,
Class Action Arbitration Waivers ,
Class Certification ,
Corporate Counsel ,
Data Collection ,
Data Privacy ,
Data-Sharing ,
Electronic Protected Health Information (ePHI) ,
Invasion of Privacy ,
Mobile Apps ,
Personal Data ,
Popular ,
Privacy Laws ,
Privacy Policy ,
Terms of Service ,
Web Tracking ,
Without Consent
Businesses that use website tracking software to monitor activity for marketing purposes must comply with a growing list of state laws – but does that include a nearly 60-year-old Massachusetts law requiring consent to record...more
10/25/2024
/ Consent ,
Consumer Privacy Rights ,
Cookies ,
Data Collection ,
Data Privacy ,
MA Supreme Judicial Court ,
Privacy Laws ,
Web Tracking ,
Websites ,
Wiretap Act ,
Wiretapping