If your company uses a third-party tool to power your website chat function or AI-assisted customer service, the 9th Circuit Court of Appeals just delivered a ruling you should know about. On July 9, the court affirmed...more
7/22/2025
/ Aiding and Abetting ,
Appeals ,
Artificial Intelligence ,
CIPA ,
Consumer Privacy Rights ,
Data Privacy ,
Digital Communications ,
Privacy Laws ,
Privacy Policy ,
Summary Judgment ,
Third-Party Service Provider ,
Vendors ,
Websites ,
Wiretapping
In a big win for businesses, a California federal court just held that a “tester” plaintiff – someone who visits websites for purposes of initiating litigation – cannot bring a claim under the California Invasion of Privacy...more
4/16/2025
/ CIPA ,
Consumer Privacy Rights ,
Cookies ,
Corporate Counsel ,
Data Collection ,
Data Privacy ,
Data-Sharing ,
Internet ,
Invasion of Privacy ,
Opt-In ,
Opt-Outs ,
Privacy Policy ,
Reasonable Expectation of Privacy ,
State Privacy Laws ,
Third-Party Liability ,
Web Tracking ,
Website Owner Liability ,
Websites ,
Wiretapping
Businesses that use website tracking software to monitor activity for marketing purposes must comply with a growing list of state laws – but does that include a nearly 60-year-old Massachusetts law requiring consent to record...more
10/25/2024
/ Consent ,
Consumer Privacy Rights ,
Cookies ,
Data Collection ,
Data Privacy ,
MA Supreme Judicial Court ,
Privacy Laws ,
Web Tracking ,
Websites ,
Wiretap Act ,
Wiretapping