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A Dive Into Intellectual Property Liability for E-Commerce Platforms

Online shopping has become increasingly popular in recent years. E-commerce sales surpassed $6.5 trillion in 2023 and are expected to total over $8.1 trillion by 2026. Convenience of product variety and online competition...more

Going Mobile: The Growth of Device-Based Ecommerce in the 2018 Holiday Season

As shopping via mobile devices captures a greater share of e-commerce, experts are making bold predictions about the role cell phones will play in this year’s holiday shopping landscape....more

Facial Recognition Technology – Advanced Technological Solutions to Customer Service

Brick-and-mortar retailers are on a constant quest to compete with ever-growing e-commerce outlets. Some strategies for engaging consumers are unconventional, but others seem like downright science fiction....more

Another Online Sales Tax Update: SCOTUS Overrules Quill

On June 20, 2018 the United States Supreme Court held in South Dakota v. Wayfair that states can collect sales tax from online retailers. ...more

Retail Applications for Conversational AI

As commerce has increasingly moved online, retailers are finding new ways to meet the customer service needs of their customers remotely, including conversational commerce. ...more

Subscription Services and Their Impact on Retail

Subscription services are becoming increasingly popular. Once offered by e-commerce retailers, subscription services have caught the attention of traditional retailers....more

Another Online Sales Tax Update: SCOTUS Grants Cert

Earlier this month, the United States Supreme Court agreed to hear South Dakota’s challenge in South Dakota v. Wayfair to the 1992 Supreme Court decision in Quill v. North Dakota, which requires a physical presence test to...more

Update on Floating Warehouses and Drone Delivery

In the age of instant gratification, retail giants are turning to technology to fill customers’ orders as quickly as possible. The once-unimaginably-fast two-day shipping standard is starting to seem outdated and sluggish....more

The Brave New World of In-Home Delivery Systems

Retail giants Walmart and Amazon have recently announced new in-home and in-trunk delivery formats that could revolutionize the way we receive consumer goods, while also raising several potential legal issues....more

Lessons from Birkenstock's Dispute With Amazon Over Product Control

Online sales platforms have made shopping more convenient for consumers around the world. Consumers can purchase goods abroad and receive them within days. This convenience, however, has not come without controversy....more

The Future of Mall Maps: “You are Here” and a Lot More

Retailers have relied on static mall maps for decades to convey store location, including the familiar “you are here” mall maps. Today, shopping centers are overhauling mall signage in favor of interactive digital signs that...more

The Changing State of Retail: Creating More Instagrammable Moments

If you’ve read any headlines lately about the state of retail, you’ve likely noticed that headwinds are leading to downsizing and debt restructuring. Yet, studies show that consumer confidence is high, and overall retail...more

Finding the Perfect Fit: Garment Sizing Technology

Despite the advent of online shopping, many consumers still do not feel comfortable buying clothes online given the risk of receiving clothes that do not fit. This lack of confidence hurts fashion e-retailers, as well as...more

First Delivery Drones; Now Floating Warehouses

Amazon continues its claims to further innovation in the on-demand delivery space. Its latest patent attempts to give a “lift” to that quest. The USPTO very recently awarded Amazon a patent for giant warehouse blimps that...more

Keeping Up with the Drones(es)

For the U.K., Amazon drone delivery has left the realm of fantasy and become a reality. On December 14, Amazon announced that it successfully completed its first delivery using an automated drone in Cambridge in the U.K. (In...more

The “Unstore”: The Future of Brick and Mortar Retail?

The upcoming holiday weekend brings with it Black Friday and Cyber Monday, dates that have become shorthand for the different ways people shop. While e-commerce and physical retailers’ sales are still not comparable, many...more

Radio Frequency Identification: The Next Big Thing In Retail?

Radio Frequency Identification (RFID) might just be the next big thing in retail. RFID, an electronic device, small enough to remain undetected by the average consumer, can be discretely attached to an item and allows...more

Mobile Location Analytics: Additional Considerations For Retailers

Since our first update on Mobile Location Analytics (MLA) for retailers, the International Working Group on Data Protection in Telecommunications ("the Group") has released a working paper raising additional considerations...more

The First Time I Saw Your Face… I Saved it in a Database: Facial Recognition Technology for Retailers

Freckles, a button nose, or perfectly chiseled cheekbones: whatever facial features someone may have, soon their profile may be cataloged whether they are at the airport or their favorite department store. Facial recognition...more

Mobile Location Analytics: Changing the Game for Brick and Mortar Retail

For brick-and-mortar retailers, smart phones have taken on an entirely new role in customers’ shopping experiences. A technology known as "mobile location analytics" ("MLA") or sometimes, "indoor analytics," gives brick and...more

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