In this month's article, we share some of our top "bites" covered during the June 2025 webinar....more
6/26/2025
/ Car Dealerships ,
Congressional Investigations & Hearings ,
Consumer Financial Products ,
Consumer Financial Protection Bureau (CFPB) ,
Consumer Protection Laws ,
Data Security ,
Debt Collection ,
Deregulation ,
EFTA ,
Enforcement Actions ,
Federal Funding ,
Federal Trade Commission (FTC) ,
Financial Services Industry ,
FinTech ,
Privacy Laws ,
Reduction of Force
Please join Eric Johnson, Justin Hosie, and Kristen Yarows as they recap recent consumer financial services activities including the CFPB resuming its redress to consumers of a sales-training company, the City of Baltimore...more
In this month's article, we share some of our top "bites" covered during the May 2025 webinar....more
6/10/2025
/ Biden Administration ,
Buy Now Pay Later (BNPL) ,
Cancellation Rights ,
Consumer Financial Protection Bureau (CFPB) ,
Enforcement Priorities ,
Executive Orders ,
Federal Trade Commission (FTC) ,
Final Rules ,
Financial Regulatory Reform ,
Proposed Rules ,
Regulation E ,
Regulatory Reform ,
Rescission ,
Subscription Services ,
Trump Administration ,
Unfair or Deceptive Trade Practices
In this month's article, we share some of our top "bites" covered during the April 2025 webinar....more
4/22/2025
/ Automotive Loans ,
Banking Sector ,
Congressional Committees ,
Consumer Financial Protection Bureau (CFPB) ,
Federal Trade Commission (FTC) ,
Final Rules ,
Financial Institutions ,
Financial Regulatory Reform ,
HMDA ,
Money Transfer ,
Mortgage Lenders ,
Mortgages ,
Overdraft Fees ,
Payday Loans ,
Popular ,
Proposed Rules ,
Small Business Loans
In this article, we share a timeline of our monthly "bites" for 2024 applicable to companies in FinTech. The Consumer Financial Protection Bureau was on a tear in the months leading up to the election and the inauguration of...more
2/11/2025
/ Buy Now Pay Later (BNPL) ,
Consumer Financial Products ,
Consumer Financial Protection Bureau (CFPB) ,
Data Privacy ,
Data Protection ,
Enforcement Actions ,
Federal Trade Commission (FTC) ,
FinTech ,
FTC Act ,
Risk Management ,
ROSCA ,
State Attorneys General
In this month's article, we share some of our top "bites" for the prior and current month covered during the November 2024 webinar....more
12/24/2024
/ Banking Sector ,
Compliance ,
Consumer Financial Products ,
Consumer Financial Protection Bureau (CFPB) ,
Credit Cards ,
Credit Reports ,
Data Privacy ,
Debit Cards ,
EFTA ,
Enforcement Actions ,
Federal Trade Commission (FTC) ,
Final Rules ,
FTC Act ,
NCUA ,
Overdraft Fees ,
ROSCA ,
Small Business ,
Statutory Authority ,
Student Loans ,
Subscription Services
In this month's article, we share some of our top "bites" covered during the March 2024 webinar.
Bite 10: CFPB Issues Statement on Privacy and Personal Data -
On February 28, 2024, the CFPB issued a statement on...more
4/1/2024
/ Appraisal ,
Banking Regulators ,
Banking Sector ,
Banks ,
Closing Costs ,
Comment Period ,
Consumer Financial Products ,
Consumer Financial Protection Bureau (CFPB) ,
Consumer Lenders ,
Credit Cards ,
Dodd-Frank ,
Federal Trade Commission (FTC) ,
Fees ,
FFIEC ,
Financial Services Industry ,
Mortgages ,
New Guidance ,
Paycheck Protection Program (PPP) ,
Personal Data ,
Sensitive Personal Information ,
UDAAP
In this month's article, we share some of our top "bites" covered during the February 2024 webinar....more
3/1/2024
/ Appraisal ,
Bias ,
Consumer Financial Products ,
Consumer Financial Protection Bureau (CFPB) ,
Credit Cards ,
Debt Relief ,
Debt-Relief Industry ,
Enforcement Actions ,
Enforcement Statistics ,
Federal Trade Commission (FTC) ,
Fees ,
FFIEC ,
Financial Services Industry ,
FinTech ,
FOIA ,
Future Wages ,
Unpaid Wages
In this article, we share a timeline of our monthly "bites" for 2023 applicable to consumers protected by nondiscrimination and military protection laws....more
1/23/2024
/ Appraisal ,
Artificial Intelligence ,
Banking Sector ,
Banks ,
Consumer Contracts ,
Consumer Financial Products ,
Consumer Financial Protection Bureau (CFPB) ,
Consumer Lenders ,
DACA ,
Department of Justice (DOJ) ,
ECOA ,
Equal Employment Opportunity Commission (EEOC) ,
Ethics ,
Federal Trade Commission (FTC) ,
Financial Services Industry ,
Identity Theft ,
Immigrants ,
Military Service Members
In this article, we share a timeline of our monthly "bites" for 2023 applicable to the auto finance industry. We think it's safe to say that the auto finance industry was top of mind to the CFPB. ...more
1/22/2024
/ Automotive Loans ,
Broker-Dealer ,
CARS Rule ,
Consumer Contracts ,
Consumer Financial Products ,
Consumer Financial Protection Act (CFPA) ,
Consumer Financial Protection Bureau (CFPB) ,
DACA ,
ECOA ,
Excessive Fees ,
Fair Access to Credit ,
Federal Trade Commission (FTC) ,
Fees ,
Financial Services Industry ,
Immigrants ,
Loan Servicer ,
Pilot Programs ,
UDAAP
In this month's article, we share some of our top "bites" for the prior month covered during the March 2023 webinar....more
3/27/2023
/ Administrative Procedure ,
Appraisal ,
Automotive Loans ,
Background Checks ,
Buy Now Pay Later (BNPL) ,
Civil Monetary Penalty ,
Consumer Financial Products ,
Consumer Financial Protection Bureau (CFPB) ,
Credit Cards ,
Credit Reports ,
Enforcement Actions ,
Federal Trade Commission (FTC) ,
Military Service Members ,
Mortgage Lenders ,
Mortgages ,
Race Discrimination
In this month's Top 10 article, we share some of our top "bites" for the prior month covered during the August 17, 2022 webinar. So, what happened last month? Bite #10 - Extra Bite: Global payments company plans to appeal...more
In this month's Top 10 article, we share some of our top "bites" for the prior month covered during the July 20 webinar. So, what happened at the CFPB in the past month? Bite #10 - The CFPB expressed concerns about credit...more
Eric Johnson, Patty Covington, and Nikki Munro located the old crystal ball, dusted it off, and looked intently at it to come up with auto sales, finance, and lease predictions for this year. Here's what they...more
Each month, we host a 30-minute webinar outlining the month's key announcements and takeaways from the Consumer Financial Protection Bureau (CFPB) for financial services providers to consider. In this month's article, we...more
The general consensus is that a Biden/Harris administration will mean a lot of changes for automotive finance and sales. But exactly what types of change and how quickly will changes occur? Just how bad for the industry will...more
Each month, we host a 30-minute webinar outlining the month's key announcements and takeaways from the CFPB to be considered by financial services providers. In this first article in the series, we share our top "bites"...more
11/2/2020
/ Administrative Consent Order (ACO) ,
Automotive Loans ,
Banking Sector ,
CARD Act ,
Consumer Financial Protection Act (CFPA) ,
Consumer Financial Protection Bureau (CFPB) ,
Debt Collection ,
Debt Collectors ,
FDCPA ,
Federal Trade Commission (FTC) ,
Marketing Services Agreements ,
RESPA ,
TILA-RESPA Integrated Disclosure Rule (TRID) ,
Truth in Lending Act (TILA)
As you know, the pandemic shelter-at-home orders forced the closing of dealerships across the country. I suspect that the new ways dealerships have developed to continue to move the metal have inspired some dealerships to...more
8/17/2020
/ Audits ,
Best Management Practices ,
Car Dealerships ,
Consumer Financial Protection Bureau (CFPB) ,
Coronavirus/COVID-19 ,
Disclosure Requirements ,
Federal Trade Commission (FTC) ,
Purchase Price ,
Shelter-In-Place ,
Social Distancing ,
Transparency ,
Unfair or Deceptive Trade Practices
The Federal Trade Commission's Cooling-Off Rule has been around since 1972 (it became effective in 1974), but generally has been a non-issue for dealers until the Coronavirus pandemic when dealers were forced to conduct...more
6/24/2020
/ Automotive Industry ,
Automotive Loans ,
Best Practices ,
Car Dealerships ,
Compliance ,
Contract Negotiations ,
Contract Termination ,
Cooling-Off Rule ,
Coronavirus/COVID-19 ,
Disclosure Requirements ,
Federal Trade Commission (FTC) ,
Lenders ,
Remote Sales Transactions ,
Salespersons
This is my third article in as many months about remote sales, a topic that is suddenly hot, hot, hot with dealers and finance companies during the COVID-19 pandemic because consumers have been restricted from coming to a...more
Let's say you want to drive the vehicle a customer is interested in buying to that person's home, let the customer see and test-drive the car, negotiate the price of the car, present and offer F&I products, and then have the...more
4/21/2020
/ Automotive Industry ,
Business Closures ,
Buyers ,
Car Dealerships ,
Cooling-Off Rule ,
Coronavirus/COVID-19 ,
Federal Trade Commission (FTC) ,
Risk Assessment ,
Risk Mitigation ,
Sales Restrictions ,
Salespersons ,
Sellers ,
Social Distancing ,
Statutory Violations
I just finished up a very active conference season. I’ve been on the “conference circuit” as some would say, since early January. Being on the conference circuit has enabled me to re-connect with friends, colleagues, clients...more
10/7/2019
/ Automotive Industry ,
Automotive Loans ,
Car Dealerships ,
Compliance ,
Consumer Financial Protection Bureau (CFPB) ,
Consumer Protection Laws ,
Enforcement Actions ,
False Advertising ,
Federal Trade Commission (FTC) ,
Repossess ,
Risk Assessment ,
Risk Mitigation ,
Trump Administration ,
Unfair or Deceptive Trade Practices
I'm frequently asked by dealer clients to speculate about whether they have their compliance house in order simply based on what DMS provider, underwriting or scoring system provider, or forms provider they use. "I'm using...more
8/6/2019
/ Customer Information ,
Customer Privacy ,
Data Processors ,
Data Security ,
Federal Trade Commission (FTC) ,
Financial Institutions ,
FTC Act ,
Gramm-Leach-Blilely Act ,
Safeguards Rule ,
Third-Party Service Provider ,
Vetting
Heard any good lawyer jokes lately? Having been in practice for almost 25 years, I've heard quite a few from friends and clients. How about, "What's the difference between a vulture and a lawyer? . .. The vulture doesn't get...more
6/20/2019
/ Automotive Loans ,
Car Dealerships ,
Civil Monetary Penalty ,
False Documentation ,
Federal Trade Commission (FTC) ,
Fraud ,
FTC Act ,
Identity Theft ,
Restitution ,
Settlement ,
Tax Evasion ,
Unfair Pricing ,
Website Owner Liability ,
Websites