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Saying Thank You - How to Generate Revenue Through Client Appreciation

In a legal marketplace where client retention and engagement and cross-selling existing clients are business development priorities, a client experience and appreciation program can make all the difference....more

Are Your Clients Ghosting Your Firm Without Even the Courtesy of a 'Dear John' Letter?

At the heart of all strong relationships with clients: good communication! Here are nine ways to connect with clients....more

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