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Five Issues for Buyers of Technology Products or Services

As a buyer, the primary concerns in the process related to the acquisition of technology products or services should include the following considerations...more

Service Levels – “Can You Hear Me Now?”

In reviewing and negotiating technology acquisition agreements, product or service, with a well-defined specification and having completed the “or what?” analysis, a sometimes forgotten issue relates to how the performance of...more

Agreements and Supplier Failures – “Or What?”

Two words all purchasers of technology products or services should commit to memory and recite to themselves when reviewing the acquisition agreement are “Or what?”...more

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