What is loyalty? Ask a mob boss, a Los Angeles Lakers fan and a Labrador retriever, and you might get three different answers. Ask a retailer, and they’ll likely tell you that a loyalty program can be a great tool for...more
The California Privacy Protection Agency (“CPPA” or the “Agency”) published on November 3, 2022, a Public Notice of Proposed Modifications and Additional Materials Relied Upon, which starts what we hope is the last round of...more