Client satisfaction is critical to the success of any law firm. It is vital that the vast majority of your clients walk away feeling as if they have received competent, communicative and diligent representation....more
In a previous blog entry, I talked about the reasons why lawyers should consider teaching continuing legal education seminars (CLEs). Of course, you have got to get to a place in your legal career where the state and local...more
Hiring law firm employees is a vital task. The employees you hire (or candidates you pass on) can go a long way toward the success of your law firm.
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Search engine optimization is important to the visibility and ranking of a law firm webpage. There are many factors that go into how a law firm webpage ranks. Further, the algorithm that the search engines employ is...more
Most lawyers and law firms are tempted to have one office in their locality. As their firm grows, they get rid of the smaller space and get bigger space. Or, they work out an expansion with their current landlord....more
In a previous article, I talked about the importance of blogging for lawyers and law firms. Blogging is a cost-effective and easy way to marketing and spreading the message out about a lawyer or law firm....more
An increasing number of lawyers are tempted to put their primary practice area in their law firm name. No matter their practice area, the firm name often says the area of law in it, like bankruptcy, personal injury, family...more
Giving back is something that is important for a lawyer. At the beginning of their career, many lawyers are concerned about paying back their student loans and other debts. They may be concerned about getting grounded in...more
Many lawyers and law firms are used to potential clients reaching out to them by telephone. For this reason, they install a great telephone system in their law firm to take these calls. They might hire receptionists or an...more
In a previous article, I talk about ditching the stock photos on your webpage. The reality is that stock photos do not really tell the consumer much about your law firm. With the ability to quickly and easily take and edit...more
Deciding where to put your law office is an important decision. Where your law office is located can have a big impact on the success of your firm. Whether it’s the only location for your law firm, or an additional expansion...more
“I can’t” versus “I can” is an important mentality in any work environment. This is true as well within a law firm.
No matter whether somebody is a lawyer, paralegal or other administrative employee of the firm, employees...more
Many clients complain about the fact that most lawyers bill by the hour. They often do not like billable hours because it results in the cost of their case being variable.
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Many law firms think of availability as having somebody to take calls in the law office Monday through Friday from 9 am to 5 pm. Once 5 pm hits in many law firms, business stops until the next day....more
When you employ law firm employees, the question often arises about what is the kind of raise employees should be given. Oftentimes, the question can arise at the end of the year because many employees expect yearly raises....more
Little things matter for lawyers in initial consultations. Sometimes, it isn’t just about what a lawyer says or how well they listen. It can be the small things that many do not think about that can make a difference....more
During the hiring process, the question of salary is going to inevitably come into the discussion. Applicants are going to ask what the job pays. On the flip-end, most applicants are going to give you a range in terms of what...more
The legal industry is a pretty conservative industry. Most lawyers and law firms run their law firms in a very similar manner. It is what other lawyers, law firms and courts often expect.
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The winter can be difficult for many law firms. In most areas of litigation, the court dates and needs of the clients continue. In some jurisdictions, courts might even want to conclude matters and clear their docket before...more
The education and training that lawyers receive is valuable. For some reason, many lawyers are prone to forgetting their value.
Getting through law school and passing the bar examination is a significant achievement. In...more
For many lawyers, it is almost unimaginable to think about today. But it was not that long ago that lawyers could not advertise. Believe it or not, there are still lawyers out there who still believe lawyers should not...more
When you begin your marketing efforts for your law firm, you might have begun advertising with a particular message or theme in mind. You might have begun with particular images or logos. Your advertising might have a...more
In almost any business setting, including a law firm, your employees might get a better offer elsewhere at some point. For some employees, they might not even seek out the job offer. In other words, if you have a law firm...more
When a lawyer or law firm is looking for office space, there are lots of considerations that have to be taken into mind. As mentioned in a previous article, location certainly matters as to law firm office space. While a...more
It would be nice if you could simply tell your employees what to do and what not to do. It would be great if they would always take this advice happily. After all, if you are a law firm manager or owner, you have inevitably...more