Lance Godard

JD Supra Perspectives

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When Will the Billable Hour Die? Conversation with Law Firm Change Agent John Chisholm (Part Two)

Part two of an interview on law billing changes....more

1/2/2018 / Billable Hours , Business of Law , Client Retention , Firm Leadership , Law Firm Partners , LMAMKT , Strategic Planning

When Will the Billable Hour Die? Conversation with Law Firm Change Agent John Chisholm (Part One)

Changing the ways lawyers charge for their services and, equally important, the ways that clients pay for them, requires more than flipping a switch and sending out a different type of bill. ...more

12/18/2017 / Billable Hours , Business of Law , Client Retention , Firm Leadership , Law Firm Partners , LMAMKT , Strategic Planning

5 Client Service Lessons for Law Firms from The Gap’s Head of Legal Operations

Recap of a recent LeftFoot podcast at the intersection of legal operations and client service....more

12/11/2017 / Business of Law , Client Services , Corporate Counsel , Firm Leadership , Legal Operations , LMAMKT

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