On December 15, 2022, FINRA issued Regulatory Notice 22-31 (the “Notice”) to emphasize the importance of obtaining trusted contact information, including a list of “effective practices” firms can use to obtain trusted contact...more
In response to its proposed overhaul of the customer complaint expungement process from July 2022, FINRA received 45 comment letters from a variety of sources. According to FINRA, 12 commenters (including investor advocate...more