Delivering outstanding advice to your client or customer is what you should strive for. My firm has defined its culture and “Deliver Outstanding Legal Advice” is fundamental #1 of the JW Way. Without this, nothing else we do...more
It's a skill to fully listen to one or more people in a conversation. If you want to test how people are listening, ask them to repeat back to you the message or direction you were trying to convey. You will be surprised at...more
JW Way Fundamental #11: Demonstrate Respect -
"Treat others with courtesy and dignity. Show respect by listening fully and actively, paying attention to your words and attitude. Give your undivided attention without...more
I had a conversation this week that reminded me of a post I wrote years ago about the importance of preparation. I went back and looked at it. The post was spot on regarding the conversation between my client and me. I...more
Most of us are connected to our phones, tablets or computers from the time we wake up until the time we go to sleep. I recently went on an annual trip where I try to disconnect for a few days. It is harder to do than you...more
This is so important for all of us. No matter what you do, you can always improve yourself and your team. It can mean learning related to what you work on, or improving processes or procedures for your team. ...more
Life is long. You will work for a long time. There is no winning instantly. Success takes time. What you do each day matters for your future. The big picture makes living for today essential, which means having a plan and...more
If we all were the same, the world would be a boring place. This is a favorite saying of mine. And it's true. There always are "in" jobs and professions. I am sure most of us think of the tech space as in and seem impressed...more
You can go it alone, but why? We all need help and guidance. You need to have people to go to with questions, to bounce ideas off of and to sound out ideas. It may be a mentor, a friend, a co-worker, well you get the idea....more