On July 29, 2025, Sens. Ruben Gallego (D-AZ) and Jim Justice (R-WV) introduced the Keep Call Centers in America Act of 2025. The act targets the offshoring of call center operations, imposes new disclosure rules for customer...more
8/13/2025
/ Artificial Intelligence ,
Call Centers ,
Department of Labor (DOL) ,
Disclosure Requirements ,
Federal Contractors ,
Federal Funding ,
Federal Trade Commission (FTC) ,
Financial Services Industry ,
New Legislation ,
Outsourcing ,
Regulatory Requirements ,
Reporting Requirements ,
Risk Management ,
Technology ,
Vendors
In recent days, Federal Housing Finance Agency (FHFA) Director Bill Pulte has made it clear that he believes fraud is a rampant problem at FHFA. In a stream of related activities, Pulte has called on the public to report...more
4/21/2025
/ Borrowers ,
Employees ,
Enforcement Actions ,
Fannie Mae ,
FHFA ,
Fraud ,
Freddie Mac ,
Government Agencies ,
Lenders ,
Mortgages ,
Regulatory Oversight ,
Reporting Requirements ,
Repurchases