On April 7, 2025, the Consumer and Governmental Affairs Bureau (Bureau) of the Federal Communications Commission (FCC or Commission) issued an Order (Extension Order) granting a limited waiver of a new Telephone Consumer...more
On February 4, 2025, the Federal Communications Commission (FCC or Commission) released a Notice of Apparent Liability for Forfeiture (NAL) against voice service provider Telnyx LLC (Telnyx) for alleged violations of the...more
2/7/2025
/ Civil Monetary Penalty ,
Compliance ,
Consumer Privacy Rights ,
Enforcement Actions ,
FCC ,
Fraud ,
Know Your Customers ,
Penalties ,
Regulatory Requirements ,
Robocalling ,
Statutory Violations ,
TCPA ,
Telecommunications ,
Telemarketing ,
Unfair or Deceptive Trade Practices
While Monday was the original compliance deadline for the Federal Communications Commission’s (FCC or Commission) new one-to-one consent requirement under its Telephone Consumer Protection Act (TCPA) regulations, a decision...more
1/28/2025
/ Auto-Dialed Calls ,
Compliance ,
Consent ,
Data Privacy ,
Enforcement Actions ,
FCC ,
Marketing ,
Regulatory Agenda ,
Regulatory Requirements ,
Robocalling ,
Statutory Authority ,
TCPA ,
Telecommunications ,
Telemarketing
On Tuesday, October 8, CTIA hosted the ConnectMobile Forum as part of this year’s Mobile World Congress in Las Vegas. The event brought together stakeholders from the messaging and voice ecosystems to discuss consumer...more
The Federal Communications Commission (FCC or Commission) has announced comment deadlines for a Notice of Proposed Rulemaking and Notice of Inquiry (NPRM and NOI) released in early August that, among other things, proposes...more
9/16/2024
/ Artificial Intelligence ,
Auto-Dialed Calls ,
Biden Administration ,
Call Blocking ,
Consent ,
Consumer Privacy Rights ,
Disclosure Requirements ,
FCC ,
Notice of Inquiry ,
NPRM ,
Robocalling ,
TCPA ,
Telecommunications ,
Text Messages
On July 17, 2024, the Federal Communications Commission (FCC or Commission) released a draft Notice of Proposed Rulemaking (draft NPRM) that would, among other things, propose new rules to regulate AI-generated calls and...more
On May 13, the Federal Communications Commission’s (FCC or Commission) Enforcement Bureau (Bureau) classified for the first time a group of entities and individuals – dubbed “Royal Tiger” – as a Consumer Communications...more
Over the last two years, federal and state agencies have significantly ramped up enforcement activities against companies and voice service providers allegedly responsible for the generation of illegal robocalls. That trend...more
On Thursday, February 8, 2024, the FCC issued a Declaratory Ruling – by unanimous vote – to confirm that Telephone Consumer Protection Act (TCPA) rules apply to calls that use artificial intelligence (AI) technology to...more
On January 25, 2024, the Federal Communications Commission (FCC or Commission) issued a Public Notice announcing compliance deadlines associated with the FCC’s Sixth Caller ID Authentication Report and Order (Sixth Report and...more
Messaging is one of the most trusted forms of communications today, with more than 2.2 trillion texts exchanged on America’s wireless networks in 2022 alone. Yesterday, at CTIA’s ConnectMobile forum in Las Vegas as part of...more
9/28/2023
/ Auto-Dialed Calls ,
Bad Actors ,
Best Practices ,
Call Blocking ,
Data-Sharing ,
Fraud ,
Instant Messaging Apps ,
Know Your Customers ,
Robocalling ,
Scams ,
TCPA ,
Telecommunications ,
Text Messages ,
Wireless Industry ,
Wireless Technology
On April 11, 2023, the Federal Communications Commission (FCC or Commission) published a Report and Order (R&O) in the Federal Register, setting an effective date of May 11, 2023 for certain of its rules. The R&O establishes...more
4/12/2023
/ Call Blocking ,
Do Not Call List ,
FCC ,
Mobile Devices ,
Notice of Proposed Rulemaking (NOPR) ,
Robocalling ,
TCPA ,
Telecommunications ,
Text Messages ,
Truth in Caller ID Act of 2009 (TICIDA) ,
Wireless Devices
At its March 16, 2023 Open Meeting, the Federal Communications Commission (FCC or Commission) adopted a Sixth Report and Order and Further Notice of Proposed Rulemaking (Order and FNPRM, respectively), which significantly...more
At its March 16, 2023 Open Meeting, the Federal Communications Commission (FCC or Commission) adopted a Sixth Report and Order and Further Notice of Proposed Rulemaking (Order and FNPRM, respectively), which adds...more
Welcome to Wiley’s update on recent developments and what’s next in consumer protection at the Consumer Financial Protection Bureau (CFPB) and Federal Trade Commission (FTC). In this newsletter, we analyze recent regulatory...more
2/28/2023
/ Annual Percentage Rate (APR) ,
Consumer Financial Protection Act (CFPA) ,
Consumer Financial Protection Bureau (CFPB) ,
Debt Collection ,
Emerging Technologies ,
Federal Trade Commission (FTC) ,
Green Guides ,
Non-Compete Agreements ,
NPRM ,
Robocalling ,
Scams ,
Third-Party ,
Unfair Competition
On February 16, the Department of Justice (DOJ), on behalf of the Federal Trade Commission (FTC), filed a complaint against multiple entities and individuals, including outbound calling service provider Stratics Networks Inc....more
On January 20, 2023, the Federal Communication Commission (FCC or Commission) announced the long-awaited effective date of new requirements for certain calls that are otherwise exempt from the Telephone Consumer Protection...more
2022 was a momentous year in the robocall mitigation space—with major developments coming from industry and government. One major update coming out of the Federal Communications Commission (FCC or Commission) was the adoption...more
On October 3, 2022, the Federal Communications Commission’s (FCC or Commission) Robocall Response Team issued a Press Release announcing Enforcement Orders against seven voice service providers listed in the agency’s Robocall...more
On September 27, 2022, the Federal Communications Commission (FCC or Commission) released a Notice of Proposed Rulemaking (NPRM) seeking comment on a proposal that would require mobile wireless providers to block illegal text...more
9/30/2022
/ Call Blocking ,
Caller ID Services ,
Comment Period ,
Do Not Call List ,
FCC ,
Federal Register ,
Phishing Scams ,
Proposed Rules ,
Robocalling ,
Spoofing ,
TCPA ,
Text Messages ,
Websites
At its July Open Commission meeting, the Federal Communications Commission’s (FCC or Commission) voted to approve a Notice of Apparent Liability for Forfeiture (NAL) against Thomas Dorsher, ChariTel Inc, OnTel Inc, and...more
7/20/2022
/ Arbitrage ,
Consent ,
FCC ,
Notice of Apparent Liability (NAL) ,
Piercing the Corporate Veil ,
Public Announcements ,
Robocalling ,
Scams ,
TCPA ,
Toll-Free Numbers ,
Willful Violations
Welcome to Wiley’s update on recent developments and what’s next in consumer protection at the Consumer Financial Protection Bureau (CFPB) and Federal Trade Commission (FTC). In this newsletter, we analyze recent regulatory...more
1/11/2022
/ Consent Order ,
Consumer Financial Protection Bureau (CFPB) ,
Consumer Protection Laws ,
COPPA ,
Credit Bureaus ,
Data Protection ,
Deferred Payment Products ,
Department of Justice (DOJ) ,
Do Not Call List ,
EFTA ,
Enforcement Actions ,
Equifax ,
Experian ,
Fair Credit Reporting Act (FCRA) ,
Federal Civil Penalties Inflation Adjustment Act Improvements Act of 2015 ,
Federal Register ,
Federal Trade Commission (FTC) ,
FinTech ,
Fraud ,
FTC Act ,
Gramm-Leach-Blilely Act ,
Joe Biden ,
Loans ,
Merchant Cash Advance (MCA) ,
Nominations ,
Popular ,
Robocalling ,
Software ,
Subscription Services ,
Telemarketing ,
TransUnion
Welcome to Wiley’s update on recent developments and what’s next in consumer protection at the Consumer Financial Protection Bureau (CFPB) and Federal Trade Commission (FTC). In this newsletter, we analyze recent regulatory...more
In its second major Telephone Consumer Protection Act (TCPA) ruling since last July, on April 1, 2021, the U.S. Supreme Court rendered a unanimous decision interpreting a critical term in the statute: “automatic telephone...more
Welcome to Wiley’s update on recent developments and what’s next in consumer protection at the Consumer Financial Protection Bureau (CFPB) and Federal Trade Commission (FTC). In this newsletter, we analyze recent regulatory...more
3/29/2021
/ American Rescue Plan Act of 2021 ,
Biden Administration ,
Consumer Financial Protection Bureau (CFPB) ,
Deadlines ,
Debt Collection ,
Debt Collectors ,
ECOA ,
Enforcement Actions ,
FDCPA ,
Federal Trade Commission (FTC) ,
Financial Institutions ,
Robocalling