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CFPB’s Prepaid Card Rule: Short Form Disclosure Requirements

The CFPB’s Final Rule on prepaid cards includes, in addition to the long form disclosure requirements discussed in our November 21st blog post, highly detailed requirements for providing “preacquisition” disclosures to...more

CFPB Looks to Expand Consumer Complaint Feedback

In a request for information published in today’s federal register, the CFPB is seeking information on a proposed addition to the current complaint intake form. The new field would include a survey that consumers may choose...more

American Banker claims CFPB complaint database believed to be unreliable

A recent article by the American Banker claims, based on undisclosed CFPB documents and interviews with current and former agency officials, that the CFPB’s consumer complaint database is widely held to be inaccurate and...more

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