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Retail banking and consumer finance: UK FCA portfolio letters highlight 2025 supervisory priorities

The Financial Conduct Authority (FCA) is turning its thoughts to the year ahead in publishing a series of portfolio letters focusing on its 2025 supervisory priorities for retail banks, building societies, non-bank mortgage...more

Buy-Now Pay-Later reform: UK government publishes updated proposals – now over to the FCA

HM Treasury has published its long-awaited response to the February 2023 consultation on its proposed approach to bringing Buy-Now Pay-Later (BNPL) within the FCA’s regulatory perimeter. The government is clear that “swift...more

UK APP fraud mandatory reimbursement regime: Next steps for PSPs and overview of key publications

With the new mandatory reimbursement requirements for Faster Payments and CHAPS now in force, we provide a quick reference guide to the key publications to date. As in-scope payment service providers (PSPs) move into the...more

UK retail banking and payments: Regulatory return to the office - recent developments to be aware of

After a relatively quiet period over the summer due to the general election, the post-holiday period has been a busy one on the retail banking, consumer finance and payments regulatory front. There have also been some FCA...more

UK FCA Consumer Duty: Price and value outcome - good and poor practice update

On 18 September 2024, the FCA provided insights from its supervisory activity on price and value in its priority areas of cash savings, GAP insurance and cash on investment platforms following the implementation of the...more

UK FCA confirms extension to motor finance complaint handling pause

In July this year the FCA announced that, following the launch of a review of historical motor finance commission arrangements and sales across several firms (January 2024), it was pushing back the timing for publication of...more

UK Open Banking: PSR consultation response on Phase 1 expansion of Variable Recurring Payments

The Payment Systems Regulator (PSR) has published a response to its December 2023 consultation (call for views) which set out initial proposals on how the PSR could support the expansion of Variable Recurring Payments (VRPs)...more

Payments and e-money: UK FCA consults on two-stage reforms to safeguarding regime

The FCA believes that there is a continuing problem with poor safeguarding practices across the industry due to poor implementation of the current regulatory framework under the Payment Services Regulations 2017 (PSRs) and...more

Cash Savings Market Review update: UK FCA finds room for improvement

On 19 September 2024, the FCA published an update on its review of the cash savings market and investigation into the practices of the largest 9 firms with easy access savings accounts. With a focus on the effectiveness of...more

The Payments Newsletter including Digital Assets & Blockchain, September 2024

Key developments of interest over the last month include: the UK Payment Systems Regulator publishing a policy statement on directing APP scams reimbursement for CHAPS payments and final guidance on distinguishing between APP...more

APP fraud: FCA consults on Approach Document changes to support proposed payments delay legislation

The FCA is consulting on amendments to its Payment Services and Electronic Money Approach Document to provide guidance for payment service providers (PSPs) on how to apply the proposed outbound payments delay legislation...more

UK "de-banking": FCA update report on payment accounts access and closures

The FCA has published a report setting out its findings from follow-up work on payment account access and closures, together with the results of independent research on the experiences some of the most financially excluded...more

APP fraud: UK PSR consults on reducing the maximum level of reimbursement

Following industry feedback - in particular prudential concerns for some smaller firms in the market – and work with the FCA, the Payment Systems Regulator (PSR) is consulting on a proposal to reduce the maximum level of...more

Big Tech and digital wallets: UK PSR and FCA publish call for information

The Payment Systems Regulator (PSR) and the Financial Conduct Authority (FCA) have launched a joint call for information on the opportunities and risks of digital wallets for people and businesses. This comes as recent data...more

UK access to cash: FCA publishes final rules

Following measures introduced under the Financial Services and Markets Act (FSMA) 2023, the Financial Conduct Authority (FCA) has published a policy statement (PS24/8) setting out the final rules for its new access to cash...more

UK retail conduct requirements: FCA launches Call for Input following introduction of Consumer Duty

Coinciding with the publication of its first report on how it has taken forward its new secondary UK competitiveness and economic growth objective, the FCA has published a Call for Input (CfI) on how far it may be appropriate...more

UK FCA extends timeline for review of motor finance commission arrangements

Following the January 2024 launch of a review of historical motor finance commission arrangements and sales across several firms, the FCA has announced that it now plans to set out the findings from the review in May 2025...more

The Payments Newsletter including Digital Assets & Blockchain, July 2024

Key developments of interest over the last month include: the Bank of Italy’s communication on unauthorised payment transactions; the Reserve Bank of Australia’s announcement of an upcoming review into retail payments...more

UK Consumer Duty: FCA publishes results from insurance multi-firm review of outcomes monitoring

In December 2023, the Financial Conduct Authority (FCA) carried out a review of the most recent board and/or committee reporting from 20 larger insurance firms (including general and life insurers, insurance intermediaries...more

APP fraud: UK PSR consults on CHAPS mandatory reimbursement requirement

The Payment Systems Regulator (PSR) is consulting on a proposal to direct banks and other payment firms participating directly or indirectly in CHAPS (the UK’s high-value payment system) to reimburse their customers who have...more

UK FCA finalises changes to create stronger framework to support borrowers in financial difficulty

The FCA has published its final rules and guidance aimed at strengthening protections for borrowers in financial difficulty, incorporating aspects of the Tailored Support Guidance (TSG) introduced during the COVID-19 pandemic...more

UK Consumer Duty: FCA gives more implementation feedback and some focus areas for closed books work

On 20 February 2024, the FCA published details of recent good practice in Consumer Duty implementation and highlighted areas for improvement. As well as this, the FCA also published the results of a second survey of firms on...more

UK: FCA Business Plan 2024/25: a quick guide to the FCA’s key priorities

On 19 March 2024, the FCA published its Business Plan for 2024/25 setting out its planned programme of work for the coming year. The FCA states that it remains resolute in supporting the vital role the financial sector plays...more

PSD3: European Parliament’s ECON Committee adopts draft reports on PSR and PSD3

On 14 February 2024, the European Parliament announced that its Economic and Monetary Affairs Committee (ECON) had adopted draft reports on the European Commission's legislative proposals for a Directive on payment services...more

UK access to cash: FCA and Bank of England consultations

As part of measures introduced under the Financial Services and Markets Act (FSMA) 2023, the Financial Conduct Authority (FCA) and the Bank of England (BoE) have published consultations relating, respectively, to maintaining...more

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