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Consumer Duty: navigating the Consumer Understanding Outcome

Under the new Consumer Understanding Outcome, firms in scope of the Consumer Duty must support retail customer understanding so that all communications meet the information needs of retail customers; are likely to be...more

Implementing UK Consumer Duty: Prioritisation, delivering real change, and teamwork are key

The FCA has published its findings from its review of the Consumer Duty implementation plans of around 60 of the largest retail financial services firms who have fixed FCA supervisory teams. It highlights effective...more

UK government reviews Payment Services Regulations and Payment Card Interchange Fee Regulations

HM Treasury has published a review and call for evidence on the Payment Services Regulations 2017, as well as the outcome of a post-implementation review of the Payment Card Interchange Fee Regulations 2015. Both...more

UK Consumer Credit Act 1974: HM Treasury takes first step towards ‘ambitious long-term reform’

Following a government announcement in June this year of a commitment to 'ambitious long-term reform' to create a consumer credit regulatory regime that fosters innovation but also maintains high levels of consumer...more

UK FCA consults on mortgage support guidance as cost of living starts to bite borrowers

With interest rates rising and inflation and energy prices at record levels, the government, major mortgage lenders and the UK FCA have agreed a range of measures that firms can use to support their existing mortgage...more

Global Payments Newsletter, October 2022

Key developments of interest over the last month include: the UK Payment Systems Regulator’s proposals on mandatory reimbursement for APP fraud; the Central Bank of Ireland’s announcement of a review of the Consumer...more

Big Tech and retail financial services: FCA starts discussion on competition benefits and risks

The FCA has published a discussion paper on the potential competition impacts of Big Tech entry and expansion in retail financial services. The particular focus is on payments, deposit taking, consumer credit and insurance....more

Global Payments Newsletter, August 2022

Key developments of interest over the last month include: UK FCA publishes final Consumer Duty rules and guidance; European Commission adopts Delegated Regulation amending RTS on SCA and CSC under PSD2; and South East Asian...more

Appointed Representatives: FCA confirms changes to increase responsibilities of principal firms

The FCA has published a policy statement and final rules aimed at improving the appointed representatives (ARs) regime. Previous FCA data analysis had shown that there are more issues arising from principals and ARs than from...more

FCA final Consumer Duty rules and guidance published: time for firms to put the pedal to the metal

With the publication of the final rules there is now only a year to go before firms must comply with their Consumer Duty obligations. The FCA has emphasised that this must be a major cultural shift. While it’s good news that...more

Global Payments Newsletter, July 2022

Key developments of interest over the last month include: UK Financial Services and Markets Bill 2022-23 introduced to Parliament; US Treasury publishes framework for international engagement on digital assets; and European...more

Borrowers in financial difficulty: FCA research report highlights areas of improvement for lenders

In the context of its ongoing Borrowers in Financial Difficulty project, the FCA has published a research report that suggests there’s scope for more and better engagement by lenders with such customers. The message in the...more

Global Payments Newsletter, June 2022

Key developments of interest over the last month include: UK Payment Systems Regulator announces two market reviews on card fees; Reserve Bank of India publishes Payments Vision 2025; and U.S. Department of Commerce solicits...more

FCA supervisory strategy for mainstream consumer credit lenders: Preparing for difficult times ahead

The FCA has published a portfolio letter on its supervisory strategy that it has sent to Mainstream Consumer Credit Lenders (MCCLs). This follows on from its previous review of the MCCL portfolio, and its letter to MCCLs in...more

UK Consumer Credit Act 1974: Government Commits To 'Ambitious Long-Term Reform'

Almost 50 years after its entry into force, HM Treasury has announced a commitment to reform the Consumer Credit Act 1974 (CCA) with a plan to consult on the direction of reform by the end of this year. The reforms will build...more

Global Payments Newsletter, April 2022

Key developments of interest over the last month include: HM Treasury announces package of crypto measures including next steps on UK regulatory approach to cryptoassets, stablecoins and DLT in financial markets; Philippines...more

FCA Strategy and latest Business Plan move to issues and outcomes, not sectors, in changing world

The FCA has just published its Strategy for the next three years, together with its 2022/23 Business Plan. In a continuation of the drive for the FCA to become more innovative, assertive and adaptive, both publications...more

HM Treasury stablecoin regulation proposals aimed at positioning UK as global crypto hub

HMT has published its response to its January 2021 consultation and call for evidence on the UK regulatory approach to cryptoassets and stablecoins. The consultation response confirms the government’s intention to bring...more

Global Payments Newsletter, March 2022

Key developments of interest over the last month include: In this Newsletter: For previous editions of the Global Payments Newsletter, please visit our Financial Services practice page. On 9 March 2022, President Biden signed...more

UK Financial Services Future Regulatory Framework Review: HM Treasury publishes proposals for reform

HM Treasury has published its long awaited Future Regulatory Framework (FRF) Review consultation with proposals for reforms to the UK’s financial services regulatory framework to keep it fit for the future and to reflect the...more

Financial Services Regulatory Initiatives Forum publishes latest edition of Regulatory Initiatives Grid

The fourth edition of the Financial Services Regulatory Initiatives Grid has been published today by the Financial Services Regulatory Initiatives Forum. Amongst the initiatives included in the Grid are new climate related...more

Global Payments Newsletter, October 2021

Key developments of interest over the last month include: United Kingdom: HM Treasury responds to Payments Landscape Review call for evidence Hong Kong: HKMA publishes white paper exploring the idea of a CBDC Italy: Bank of...more

Buy-Now-Pay-Later regulation: HM Treasury consults on form and scope

HMT has today published its much-anticipated consultation on regulating the Buy-Now-Pay-Later (BNPL) credit market, following the Woolard Review recommendation that all BNPL products are brought within the regulatory...more

New FCA consumer credit information sheets in use from 25 October

It’s just under three weeks until consumer credit firms must start using the FCA’s updated consumer credit information sheets which were published in May this year. In May 2021, the FCA updated its webpage on consumer...more

Global Payments Newsletter, September 2021

Key developments of interest over the last month include: El Salvador: Bitcoin becomes legal tender European Union: European Commission proposes Path to the Digital Decade to deliver EU's digital transformation by 2030...more

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