The Fair Claims Settlement Practice Regulations set forth the relevant time limits for claims handling responses and determinations. The most important time limits are: 15 days to acknowledge receipt of claim (10 Cal. Code Reg., § 2695.5(e)(1)); 15 days to respond to communications from claimant, regarding a claim, to which reply is expected (10 Cal. Code Reg., § 2695.5(b)); 40 days after proof of loss to accept or deny claim, or notify that more time is needed (10 Cal. Code Reg., § 2695.7(b)).
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