There is a lot to unpack in this roundtable episode hosted by Sarah Hadden and Ellen Hunt. Listen as they flip the script on delivering bad news to explore how to educate our leaders to hear and act on bad news. Our experts Elaine Lin Hering and Deb Hennelly share and explore strategies on how to:
• Build a trusting relationship before the crisis;
• Incorporate role play as an anchor for the desired behavior when bad news needs action;
• Understand that emotions are data See more +
There is a lot to unpack in this roundtable episode hosted by Sarah Hadden and Ellen Hunt. Listen as they flip the script on delivering bad news to explore how to educate our leaders to hear and act on bad news. Our experts Elaine Lin Hering and Deb Hennelly share and explore strategies on how to:
• Build a trusting relationship before the crisis;
• Incorporate role play as an anchor for the desired behavior when bad news needs action;
• Understand that emotions are data that you need to leverage.
• Address the “silence” that hinders ethical behavior, and
Create real psychological safety. See less -
