August 1, 2025

MA AG Issues Updated Guidance Ahead of “Junk Fee” Compliance Deadline

Cozen O'Connor

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Cozen O'Connor

Massachusetts AG Andrea Joy Campbell has released updated compliance guidance, including a new webinar, to help businesses comply with the state’s new consumer protection regulations targeting so-called “junk fees.” Businesses must comply with the new regulations by September 2, 2025.
According to the press release, the AG’s “junk fee” regulations are designed to curb deceptive pricing practices by requiring businesses to disclose all fees and costs upfront. The stated goal is to help consumers understand the full cost of a product or service, avoid hidden or unnecessary charges, and easily cancel recurring charges or trial-based fees. The press release also emphasizes that the regulations are designed to promote a fairer business environment by enhancing price transparency and improving consumers’ ability to accurately compare prices.
The AG’s updated compliance guidance addresses commonly asked questions regarding how the regulations apply across industries and to specific charges.
We have previously reported on similar “junk fee” initiatives proposed or implemented in Connecticut, California, and at the federal level by the FTC and CFPB.

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations. Attorney Advertising.