On March 10, 2025, New Era Enterprises, Inc. (“New Era”) filed a notice of data breach with the Attorney General of Massachusetts after discovering that an unauthorized party was able to access confidential information stored on its computer network. In this notice, New Era explains that the incident resulted in an unauthorized party being able to access sensitive information belonging to customers of Boston Mutual Life Insurance Company (“Boston Mutual”), which includes their names, dates of birth, Social Security numbers, insurance ID numbers, and the types of screening tests they had performed. Upon completing its investigation, New Era began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you received a data breach notification from New Era Enterprises, Inc., it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the New Era Enterprises data breach. For more information, please see our recent piece on the topic here.
What Caused the Data Breach Affecting Boston Mutual Customers?
The New Era Enterprises / Boston Mutual data breach was only recently announced, and more information is expected in the near future. However, New Era’s filing with the Attorney General of Massachusetts provides some important information on what led up to the breach. According to this source, New Era Enterprises, Inc. is the parent company of Philadelphia American Life Insurance Company, which provides administrative services to various insurance carriers, including Boston Mutual.
Recently, New Era completed an investigation into a data security incident. Through this investigation, New Era confirmed that an unauthorized party was able to access parts of its network. Specifically, the unauthorized party had access to certain files and folders containing confidential information belonging to Boston Mutual customers.
After learning that sensitive consumer data was accessible to an unauthorized party, New Era Enterprises reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, date of birth, Social Security number, insurance ID number, and the types of screening tests you had performed.
On March 10, 2025, New Era Enterprises sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.
More Information About New Era Enterprises, Inc. and Boston Mutual
New Era Enterprises, Inc. d/b/a New Era Life Insurance Company is a provider of life and health insurance solutions designed to offer financial security and healthcare coverage to individuals and families. Headquartered in Houston, Texas, the company offers a range of products, including Medicare supplement plans, life insurance policies, annuities, and supplemental health coverage. The organization operates nationwide, providing flexible insurance solutions tailored to meet the needs of its diverse clientele. The company employs approximately 257 people and generates an estimated $73 million in annual revenue.
Boston Mutual Life Insurance Company is a company that provides life insurance and workplace benefits solutions for individuals, families, and businesses. Headquartered in Canton, Massachusetts, the company offers a range of products, including whole life, term life, and voluntary workplace benefits designed to provide financial security and peace of mind. The organization employs approximately 381 people and generates an estimated $261 million in annual revenue.
