[author: Eric Troutman]
A window washing company in Chicago is caught in a TCPA class action arising out of their apparent use of prerecorded calls to contact consumers.
In Bulgart v. Prime Time Window Cleaning, 2025 WL 1899536 (N.D. Ill. July 9, 2025) the Plaintiff claims she never worked with PTWC but was still called numerous times by the company despite never giving her consent.
Per the complaint Plaintiff tried her best to stop the calls. She requested they stop. She made a negative review on Google– which PTWC allegedly responded to– and also made a BBB complaint. But the calls continued.
So she hired Anthony Paronich– the Wolf–to bring a TCPA class action against PTWC and, needless to say, its going well for her.
For instance the Court just utterly destroyed PTWC’s hopes of an early exit from the case. Concluding the allegations were more than sufficient to state claims under both the TCPAs DNC rules and regulated technology provisions– as well as under the rules preventing marketing calls without adequate policies– the court easily rejected the window washing company’s motion to dismiss.
So PTWC is in for a long ride with the Wolf likely looking for a serious pound of flesh in this one. At least no one has been personally named in the suit– yet.
Take away here is clear– doesn’t matter if you’re a large company or a small window washer, you MUST obey the edicts of the TCPA. Maintain an up-to-date DNC policy, follow revocation requests, and NEVER deploy prerecorded or artificial voice calls or voicemails (or AI outreach) without the proper level of consent!
Chat soon.
[View source.]
