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Online Travel Update: Airbnb Eyes Hotels (Again), Booking Beats Expectations, and Kayak Embraces AI

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Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending May 2, 2025, is below. This week’s Update features stories on many of the large online players, including first quarter earnings...more

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Travel Tech Trends: Perplexity’s Booking Leap, Airbnb Incentives & AI-Powered Planning

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Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, March 28, 2025, is below. This week’s Update features stories on a variety of topics including Perplexity’s big booking...more

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Regulatory Challenges for OTAs in Indonesia, Spotnana's Innovative Booking Tool, and OTA Marketing Records Shattered

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This week’s Update features a variety of topics including the latest on Indonesia’s efforts to regulate OTAs, Spotnana’s new “event” travel booking tool and new record marketing spending by the largest OTAs (no surprise)....more

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Online Travel Update: Online Travel Giants $3.5 Billion Marketing Blitz, Priceline Embraces AI, Capital One Expands, and Expedia's...

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This week’s Update features a variety of stories, including an update on the major online booking platforms’ latest quarterly marketing efforts. Highlights include...more

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Online Travel Update: Booking Holdings Presses Ahead With Etraveli Acquisition

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It was another relatively quiet week in the online travel world, as evidenced by the stories below. The one obvious exception was the European Commission’s final publishing of the much-discussed Digital Markets Act (DMA),...more

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Online Travel Update: Online Booking Platforms Expedia Group and Booking Holdings Release Q1 Earnings Report; and Groups Are...

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With earnings season upon us, it was difficult to limit this week’s Update to just 12 stories. For those of you seeking a deeper dive into the latest on online booking platforms, Expedia Group and Booking Holdings I encourage...more

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Online Travel Update: Russian authorities impose antitrust penalty on Booking.com and individual branded properties decided to...

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Russian Authorities Impose Anti-Trust Penalty on Booking.com - (“Booking.com Faces $17.5 Million Competition Fine in Russia,” August 26, 2021 via Skift) (subscription may be required) Russia’s federal antimonopoly...more

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Online Travel Update: Ryanair takes on online travel agents; short-term rental owners seek to attract direct bookings; Sonder...

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This week’s Update features a number of stories on the growing short-term rental industry, including Sonder’s recently announced plan to go public. Enjoy....more

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Online Travel Update: Virtual experiences may remain relevant over the long haul; hospitality industry plans for post-pandemic...

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This week’s Update features stories on Google’s recently announced online third-party tracking changes, the (permanent) nature of virtual experiences, growth of “digital” kitchens and important updates on what group events...more

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OTA & Travel Distribution Update: Online travel suppliers come and go on Google’s short-term rental platform; Google launches...

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This week’s Update features important updates on the status of rate parity in the EU and introduces yet again, new tools by Google for safety conscious travelers.  Suppliers Come and Go on Google’s Short-Term Rental Platform ...more

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OTA & Travel Distribution Update: Trip.com’s first-quarter earnings release garners mixed reviews; Expedia Group pledges $275...

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This week’s Update again features more stories than usual. With so many in the lodging industry using the current downturn as an opportunity to question “business as usual,” we want to be as inclusive as possible. Enjoy....more

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OTA & Travel Distribution Update: Russian investigators looks into Booking.com’s practices; Google debuts several new user...

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Russian Investigators Looking into Booking.com’s Practices - (“Russian competition watchdog opens investigation into Booking.com,” Reuters on Dec. 30, 2020) On Monday, December 30, Russia’s Federal Anti-Monopoly...more

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OTA & Travel Distribution Update: 2019 Year in Review

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With 2020 now upon us and 2019 in the rearview mirror, I thought this would be a good time to take a look back at the stories (and the themes that the stories represent) we covered in 2019 that I believe will have the largest...more

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OTA & Travel Distribution Update: Travel booking startup turning traditional group booking upside down; Hoxton hotel chain...

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Startup Seeks to Turn Traditional Group Booking Upside Down - (“Booking Startup Stayker Makes Room Blocks Less Risky for Planners,” Skift Travel News on Nov 20, 2019) Launched last Thursday, Stayker seeks to disrupt...more

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OTA & Travel Distribution Update: Accor and Air France-KLM announce unique loyalty partnership; Booking.com delays plans to charge...

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This week’s travel-shortened OTA & Travel Distribution Update features two stories detailing two recently announced unique partnerships, one between Accor and Air-France-KLM and the other between Expedia and Lufthansa. We...more

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OTA & Travel Distribution Update: Conspiracy theorists live another day; major distributors' annual advertising spend sets another...

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This week’s Update includes status reports on several ongoing distribution-related court cases involving both hoteliers and distributors....more

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OTA & Travel Distribution Update: Effects of Google's trademark and keyword practices changes; Japanese regulators conclude Airbnb...

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This week’s Update features a variety of stories covering search, short-term rentals, wholesalers and traditional OTAs. This week's highlights include...more

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OTA & Travel Distribution Update - ETTSA challenges European Commission's failure to act; the European Union issues formal warning...

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This week’s Update is heavily focused on the EU and its recent enforcement activities....more

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OTA & Travel Distribution Update - Google linked to new allegations of collusive keyword practices; Argentina's distribution...

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Happy New Year from Seattle... I hope all of you enjoyed the holidays. Our final, year-end OTA & Travel Distribution Update for the week ending December 29, 2017 is below. ...more

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Navigating Disruptive Climates Hosted by Washington Hospitality Association

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Navigating Disruptive Climates, hosted by Washington Hospitality Association, was held on October 22-24, 2017 at the Tulalip Resort Casino in Tulalip, Washington. My presentation at the conference, "The War Rages: Hotels vs....more

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OTA & Travel Distribution Update - June 30th, 2017

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Our weekly OTA & Travel Distribution Update for the week ending June 30, 2017 is below. A mix of stories in this week’s update. Airbnb Continues Its March Toward Mainstream Lodging (SHORT-TERM RENTALS) ("Airbnb signs...more

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