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Online Travel Update: Airbnb Eyes Hotels (Again), Booking Beats Expectations, and Kayak Embraces AI

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Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending May 2, 2025, is below. This week’s Update features stories on many of the large online players, including first quarter earnings...more

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Travel Tech Trends: Perplexity’s Booking Leap, Airbnb Incentives & AI-Powered Planning

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Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, March 28, 2025, is below. This week’s Update features stories on a variety of topics including Perplexity’s big booking...more

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Legal and Strategic Moves in Travel: Vegas Hotels' Court Victory, Airbnb's Subscription Consideration, and Airline Loyalty Program...

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Our weekly Online Travel Update for the week is below. And for those mothers out there, we hope you had a great Mother’s Day! This week's highlights...more

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Regulatory Challenges for OTAs in Indonesia, Spotnana's Innovative Booking Tool, and OTA Marketing Records Shattered

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This week’s Update features a variety of topics including the latest on Indonesia’s efforts to regulate OTAs, Spotnana’s new “event” travel booking tool and new record marketing spending by the largest OTAs (no surprise)....more

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Online Travel Update: Online Travel Giants $3.5 Billion Marketing Blitz, Priceline Embraces AI, Capital One Expands, and Expedia's...

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This week’s Update features a variety of stories, including an update on the major online booking platforms’ latest quarterly marketing efforts. Highlights include...more

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Online Travel Update: Booking Holdings Presses Ahead With Etraveli Acquisition

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It was another relatively quiet week in the online travel world, as evidenced by the stories below. The one obvious exception was the European Commission’s final publishing of the much-discussed Digital Markets Act (DMA),...more

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Online Travel Update: Virtual experiences may remain relevant over the long haul; hospitality industry plans for post-pandemic...

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This week’s Update features stories on Google’s recently announced online third-party tracking changes, the (permanent) nature of virtual experiences, growth of “digital” kitchens and important updates on what group events...more

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Online Travel Update: 2020 Year in Review

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Happy New Year. Our inaugural 2021 Online Travel Update is below. In addition to sharing a new story about Expedia Group, we are once again providing a roundup of some of the major developments and trends that impacted the...more

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OTA & Travel Distribution Update: 2019 Year in Review

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With 2020 now upon us and 2019 in the rearview mirror, I thought this would be a good time to take a look back at the stories (and the themes that the stories represent) we covered in 2019 that I believe will have the largest...more

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OTA & Travel Distribution Update: The rising importance of metasearch; hotel resort fees still making headlines; hoteliers and...

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This week’s Update features a variety of topics – OTAs, short-term rentals and loyalty. Enjoy....more

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OTA & Travel Distribution Update: Effects of Google's trademark and keyword practices changes; Japanese regulators conclude Airbnb...

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This week’s Update features a variety of stories covering search, short-term rentals, wholesalers and traditional OTAs. This week's highlights include...more

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OTA & Travel Distribution Update - Google linked to new allegations of collusive keyword practices; Argentina's distribution...

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Happy New Year from Seattle... I hope all of you enjoyed the holidays. Our final, year-end OTA & Travel Distribution Update for the week ending December 29, 2017 is below. ...more

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Navigating Disruptive Climates Hosted by Washington Hospitality Association

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Navigating Disruptive Climates, hosted by Washington Hospitality Association, was held on October 22-24, 2017 at the Tulalip Resort Casino in Tulalip, Washington. My presentation at the conference, "The War Rages: Hotels vs....more

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OTA & Travel Distribution Update - June 30th, 2017

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Our weekly OTA & Travel Distribution Update for the week ending June 30, 2017 is below. A mix of stories in this week’s update. Airbnb Continues Its March Toward Mainstream Lodging (SHORT-TERM RENTALS) ("Airbnb signs...more

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