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Airlines Fees Hospitality Industry

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This Week in Travel: Booking.com Phishing Scam, California’s AI Pricing Crackdown & More

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Happy Saturday from Seattle . . . Our Online Travel Update for the week ending Friday, March 14, 2025, is below. What started as a relatively quiet week in the travel industry (other than the concerning reports from several...more

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Travel Trends Under the Spotlight: Google, Booking, and Loyalty Programs

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Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, December 13, 2024, is below. Google and its “efforts” to comply with the DMA again garnered most of the industry’s attention. As I...more

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Online Travel Update: EU's Proposed Changes to Traveler Rights, Massachusetts Joins States Looking to Ban Junk Fees and a...

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Our weekly Online Travel Update for the week ending December 1, 2023, is below. This week’s Update features of variety of stories – resort fees, potential new EU traveler regulations and Ryanair’s continued pursuit of OTAs....more

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Online Travel Update: Airlines' Tactics Under Scrutiny, Booking.com's Challenges, and Citi-Navan's New Partnership

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This week’s Update features updates on several recently featured stories, including Booking.com’s ongoing payment and fraud challenges and new legislative efforts to limit junk fees....more

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Online Travel Update: Hyatt's Resort Fee Battle and Amazon's Climb in the Travel Realm

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This week’s Update features a variety of stories, including the latest news on the new cottage industry of resort fee litigation and Amazon’s growing (yet understated) significance in the travel industry. Enjoy....more

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Online Travel Update: Expedia's New Partnerships, AH&LA's Support for Resort Fee Legislation, and Strong Q2 Results for Industry...

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After several slow weeks in the industry, this past week featured a number of important updates, including earnings releases and calls from Booking Holdings and Expedia Group. Transcripts from the two companies’ earnings...more

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Online Travel Update: AirBNB Summer Update & Evolutions, EU Gatekeeper Process Begins, American Airlines Cracks Down on...

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Our weekly Online Travel Update for the week ending Friday, May 5, 2023, is below. We hope you enjoy...more

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Online Travel Update: Intermediaries Regain Ground in Latest Hotel Booking Trends Report

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Our weekly Online Travel Update for the week ending February 17, 2023, is below. This week’s Update features a number of stories coming out of last week’s quarterly earnings releases by several of the largest online travel...more

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Online Travel Update: Biden Calls for Legislation Limiting Unfair Fees

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Our weekly Online Travel Update for the week ending February 3, 2023, is below. This week’s Update features of number of stories detailing the Biden Administration’s growing efforts to address “unfair” fees, including hotel...more

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