News & Analysis as of

Artificial Intelligence Hospitality Industry

Foster Garvey PC

Slower Summer Week, Big Travel Tech Moves: OpenAI’s Booking Agent and DirectBooker’s AI Play

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With summer in full swing, it is no surprise that this past week was another slow week in the online travel industry. Our recommendation? Enjoy this week’s Update with a drink in hand by your pool or other favorite body of...more

Foster Garvey PC

Google's DMA Tightrope: Navigating Search Result Battles Between Intermediaries and Direct Sellers in Online Travel

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Google captured most of the online travel industry’s headlines this past week as it seeks to “balance” the competing interests of regulators, on the one hand, and intermediaries and direct sellers, on the other hand. As long...more

Foster Garvey PC

EU Legal Pressures Mount: Developments in Booking.com Class Action & Uncertainty Around DMA

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Good Sunday afternoon from Seattle and for those of you celebrating in the United States, a belated Happy Fourth of July . . . A shortened holiday version of our weekly Online Travel Update for the week ending Friday, July 4,...more

Foster Garvey PC

Booking.com’s Ongoing Legal Battles, Alibaba’s Travel Restructuring & the Rise of AI in Hotel Visibility

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Good Saturday evening from Seattle . . . Our Online Travel Update for the week ending Friday, June 27, 2025, is below. This week’s Update features news of yet another claim being brought against Booking.com over its...more

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Google Hotels Faces New Challenges as Competitors Gain Ground

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Good Sunday evening from Seattle . . . Our weekly Online Travel Update for the week ending Friday, June 20, 2023, is below. Given summer’s official arrival this past Friday, it should be no surprise that the past week was a...more

Foster Garvey PC

Trouble at the Top: DMA, Booking.com and the Cost of Platform Power

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Good Sunday evening from Seattle and for those of you celebrating, Happy Father’s Day. Our weekly Online Travel Update for the week ending Friday, June 13, 2025, is below. This week’s Update features an update on the DMA and...more

Katten Muchin Rosenman LLP

Takeaways from the 2025 NYU International Hospitality Investment Forum (IHIF)

Last week in New York, hospitality and lodging industry leaders convened at the 2025 NYU International Hospitality Investment Forum (IHIF) to assess the current state of the industry. Panels of economists and industry...more

Foster Garvey PC

AI at the Crossroads, Booking.com in the Crosshairs: This Week’s Travel Industry Headlines

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Good Sunday evening from Seattle . . . Our Online Travel Update for the week ending Friday, June 6, 2025, is below. Like last week’s Update, which featured a number of stories on Booking.com, this week’s Update also includes...more

Foster Garvey PC

Class Actions, Competition Scrutiny and Lloyds’ Travel Play: A Full Plate for Online Travel

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Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, May 30, 2025, is below. Booking.com features prominently (again) in our Update this week as investigations into, and claims against,...more

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Rewriting the Travel Rulebook: AI, Accor and a Swiss Surprise

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Good Monday morning from Seattle . . . For those of you who have served in the armed forces, thank you for your service. Our Online Travel Update for the week ending Friday, May 23, 2025, is below. This week’s Update features...more

Foster Garvey PC

AI, Junk Fees, and Expedia’s Earnings: Key Highlights from the Week in Online Travel

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Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending May 9, 2025, is below. What started initially as a relatively slow week in online travel picked up as the week progressed. Earnings releases...more

Foster Garvey PC

Online Travel Update: Airbnb Eyes Hotels (Again), Booking Beats Expectations, and Kayak Embraces AI

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Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending May 2, 2025, is below. This week’s Update features stories on many of the large online players, including first quarter earnings...more

Foster Garvey PC

AI Developments, UK Consumer Law Reforms, and 2025 Revenue Forecasts for OTAs

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Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, April 11, 2025, is below. This week’s Update features a heavy dose of AI related stories – including Microsoft’s recently announced...more

ArentFox Schiff

Hospitality Trends: 10 Legal Issues for Companies in 2025

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As the first quarter comes to a close, the ArentFox Schiff Hospitality Industry team reviews 10 of the most pressing legal issues for hospitality companies for 2025....more

Foster Garvey PC

This Week in Travel: NDC Progress, Booking.com Scrutiny, and AI Momentum in the Industry

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Good Sunday morning from Seatle . . . Our Online Travel Update for the week ending Friday, April 4, is below. This week’s Update features a number of follow up stories on topics covered in recent Updates, including...more

Foster Garvey PC

Travel Tech Trends: Perplexity’s Booking Leap, Airbnb Incentives & AI-Powered Planning

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Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, March 28, 2025, is below. This week’s Update features stories on a variety of topics including Perplexity’s big booking...more

Foster Garvey PC

AI, Antitrust & Algorithms: EU Targets Google, Travel Grapples with Generative Tech

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Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, March 21, is below. This week’s Update features a number of stories on the EU’s renewed interest in pursuing competition compliance,...more

Foster Garvey PC

This Week in Travel: Booking.com Phishing Scam, California’s AI Pricing Crackdown & More

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Happy Saturday from Seattle . . . Our Online Travel Update for the week ending Friday, March 14, 2025, is below. What started as a relatively quiet week in the travel industry (other than the concerning reports from several...more

Foster Garvey PC

Online Travel Update: Booking.com Expands AI, Chase Travel Rises, and a New Industry Podcast

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Happy Sunday afternoon from Seattle . . . Our Online Travel Update for the week ending Friday, March 7, 2025, is below. The past week was relatively quiet one, with only minor announcements by a few of the largest industry...more

Foster Garvey PC

Navigating the Future of Travel: AI Innovations, Record Marketing Investments & Regulatory Shifts

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Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, February 28, 2025, is below. This week’s Update features a variety of stories from a variety of sources, including some new sources....more

Foster Garvey PC

Travel in the AI Era: Embracing the Future of Exploration

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Good Saturday afternoon from Seattle . . . Our Online Travel Update for the week ending February 21, 2025, is below. If any of our readers still question the profound (dare I say, disruptive) effect that AI will have on...more

Foster Garvey PC

AI’s Growing Influence in Travel: Key Updates and Emerging Trends

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Good (holiday) Monday morning to everyone . . . It is President’s Day, which means those of us in the U.S. get to enjoy an additional day off (sort of, but not really) work. Our Online Travel Update for the week ending...more

Foster Garvey PC

AI and the Future of Travel: How Tech Giants Are Again Transforming the Travel Industry in 2025

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Good Sunday afternoon from Seattle . . . Our Online Travel Update for the week ending Friday, February 7, 2025, is below. This week’s Update features a variety of stories, including details on Expedia’s recent quarterly...more

Neal, Gerber & Eisenberg LLP

Top Twelve Trends to Monitor in the Hospitality Industry in 2025

The hospitality industry will need to focus on several key areas to ensure compliance and minimize risk in the year ahead, including data privacy and cybersecurity protections, employment and labor law compliance, and even...more

Foster Garvey PC

AI's Impact on Travel: OpenAI's "Operator" Tool and Its Disruptive Potential

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Good Saturday morning from Seattle... Nice to be back in balmy (25°) Seattle after a week working in frigid New York. This week’s Update presents yet another announcement by yet another generative AI platform about yet...more

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