Automation Systems, Professional Services Companies

Deploying Generative AI in Professional Services: A Conversation on Micro-Bots, Pitfalls, and Future Insights

K2 Integrity on 8/5/2025

As professional services firms continue exploring the promise of Generative AI, the real question is no longer if to start—but where. In our recent article, AI with Integrity: How Small AI Bots Drive Big Wins in Professional...more

In Legal Ops, Happiness is a Warm Workflow

Mitratech Holdings, Inc on 10/29/2019

If you’re keeping employees happy in the workplace, they’re more productive – new research confirms it. How can workflow automation make legal department staffers happier and more engaged with their work? ...more

Using Workflow Automation for Onboarding Outside Counsel

Mitratech Holdings, Inc on 5/31/2018

For legal operations departments, GCs and CLOs alike, there are a few baseline truths with regard to retaining outside counsel: Mid-sized enterprises may have multiple outside law firms employed; a multinational may have...more

Workflow Automation? It's a Do-or-Die Decision for Legal Ops

Mitratech Holdings, Inc on 5/17/2018

“Pressure from outside organizations means automation isn’t just a luxury – it’s a necessity for companies that need to compete for talent and protect their enterprise,” Claire Wiggill, VP of Strategy and Business Development...more

Expanding Legal Operations to Connect People, Processes

Mitratech Holdings, Inc on 5/10/2018

I’m going to rewind the clock a bit and take you back to the 1950’s, before the idea of legal operations even existed. At that time, if you wanted to send a written communication to anyone – another employee, a team, another...more

Just Say “No” to Social Media Automation

Blattel Communications on 12/20/2016

I’m a big fan of automation. When I met my now-wife, she was writing out checks each month for various bills – a time consuming process that could easily be accomplished with auto-bill pay. In no time, that’s just what she...more