Business Development, Legal Operations

Law Firms Are Bleeding Talent Because They Refuse to Build Leaders

Best Era on 7/23/2025

Law firms have a leadership crisis. Not a shortage of managing partners or practice group heads, but a fundamental inability to develop actual leaders from within their ranks. The traditional model of promoting the best...more

Julie Mortimer of Mills & Reeve on The Right Way to Kickstart Your CRM Strategy - Passle's CMO Series Podcast EP176

Passle on 7/22/2025

As major infrastructure initiatives like CRM become more essential, many firms find themselves struggling to get projects off the ground. From securing stakeholder buy-in to selecting the right technology and navigating...more

Why Great Marketing Teams Share Their Secrets

LawVision on 7/21/2025

Long ago, the partner in charge of marketing at a Big Four accounting firm discovered that several members of his team had joined the Association of Accounting Marketing Executives. Not only were they attending meetings, but...more

Future-Ready – Equipping MBD Teams to Navigate and Leverage Emerging Technologies

Society54 on 7/17/2025

Technology has the power to transform legal marketing and business development, but with new tools and trends emerging constantly, it’s easy to feel overwhelmed. How can firms stay ahead of the curve, choose the right...more

What UK Law Firms Really Want: Procurement Insights from LegalTechTalk 2025

HaystackID on 7/1/2025

Senior technology leaders from major UK law firms reveal evolving procurement priorities that go far beyond traditional security requirements UK law firms are fundamentally reshaping how they evaluate and purchase legal...more

How Is GenAI Changing Legal Workflows?

Orrick, Herrington & Sutcliffe LLP on 6/30/2025

Orrick’s Zac Padgett sat down with lawyer-turned-consultant R.C. Rondero De Mosier to discuss GenAI adoption in the legal field and how lawyers can unlock the value of it. Learn about: Aligning incentives to drive AI...more

AI Toolkit for Leaders: Use Cases, Benefits and Guardrails

Womble Bond Dickinson on 6/24/2025

If 2023 was the year of, “What is AI?” and 2024 was the year of “Be afraid of AI,” then 2025 is the year of “If you aren’t using AI, you are already behind.” That was the message of Womble Bond Dickinson’s AI Toolkit for...more

Managing Client Expectations in a Transforming Legal Market

Epiq on 6/20/2025

At the ALA National Conference in Nashville, a timely panel brought together operational leaders to explore the evolving expectations of law firm clients. The session, titled “Evolving Client Expectations,” featured senior...more

From Dashboards to Data-Driven Decisions – The Evolving Role of Technology in Legal Marketing & BD

Society54 on 6/10/2025

As the legal industry continues to embrace innovation, marketing and business development teams are reimagining how they work, powered by technology, guided by data, and increasingly influenced by AI. In this Tech Tuesday...more

Why Backlinks Are Essential for Thought Leadership at Your Law Firm

9Sail on 6/3/2025

Your law firm likely aspires to be considered the leading authority in your practice area. The challenge is that with so many people competing for this recognition, it can take time to stand out from the crowd. ...more

6 Key Takeaways | Dynamic Thinking for an Interpersonal Edge | From Tension to Teamwork: Real Strategies for Legal Collaboration

Kilpatrick on 6/3/2025

On May 22, 2025, Brodie Erwin (Raleigh litigator) and Colleen Bear (Senior Manager Talent Management and Coach) co-hosted Kilpatrick’s bi-monthly virtual roundtable discussion with in-house counsel. This month’s installment...more

A Survival Roadmap For Lawyers and Law Firms In The Age of AI

Best Era on 5/12/2025

Last week, I had the opportunity to spend time with Cain Elliott, Chief Legal Futurist at Filevine. Our conversation was both inspiring and jarring. He walked into the room and asked a question that every law firm, lawyer,...more

Sharing Technology Across Teams: Expert-Tested Strategies

Mitratech Holdings, Inc on 5/7/2025

Today’s legal ops teams do more than manage process improvements or legal spending. They are now expected to lead projects that create value for the entire company....more

Will Your Law Firm Exist in 5 Years?

Best Era on 4/8/2025

The legal profession is standing at the edge of a radical transformation. Technology, shifting client expectations, new business models, and the accelerating pace of change are exposing a critical question: Will your law firm...more

Proactive Pricing for Law Firms

LawVision on 3/24/2025

A few years ago, I wrote a blog on proactive profitability. Given the evolving dynamics and trends in pricing in 2025, I want to explore a parallel concept: proactive strategic pricing. ...more

Why We Love Data Quality

ClientsFirst Consulting on 2/20/2025

Love is in the air this February—but at CLIENTSFirst Consulting, we have a different kind of passion: a love for data quality. While it may not be the most glamorous topic, high-quality data is the unsung hero of every...more

Changing Out of White Shoes: Why General Counsel Are Moving Work to Challenger Firms

Mitratech Holdings, Inc on 2/3/2025

Market Dynamics Are Changing In-House Relationships with Law Firms - A quiet revolution is taking place in outside counsel management: general counsel (GCs) are turning away from the traditional elite law firms — bastions...more

Top Seven Tips for Law Firm CRM Success in 2025

ClientsFirst Consulting on 1/8/2025

As law firms move further into the digital age, CRM (Client Relationship Management) systems have emerged as critical tools in the marketing and business development (BD) toolkit....more

2024 Reader Focus: Artificial Intelligence, No Surprise

Esquire Deposition Solutions, LLC on 1/2/2025

Year’s end for this blog has typically been observed by an assessment of readership trends during the previous 12 months. Which articles have been most popular, as measured by reads and shares? Were there any subject areas...more

What is Client Journey Mapping and Why is it Crucial for Law Firms?

Legal Internet Solutions Inc. on 12/19/2024

It should go without saying that understanding your client’s experience with your firm is critical to understanding how to continue impressing this client as well as future clients. (Or to understand what needs to be fixed.)...more

Naughty or Nice List: CRM Pitfalls and Best Practices

ClientsFirst Consulting on 12/13/2024

This year’s CRM Success Survey revealed key insights into the most common pitfalls and best practices for leveraging CRM systems....more

Legal Project Management is Giving More

LawVision on 12/10/2024

Most of us can appreciate the spirit of generosity that this season ushers in. That’s because many cultures, religions, and, well, just plain people love how good it feels to be generous with others....more

Getting Ahead of Your Legal Operations Budget Planning for 2025

Mitratech Holdings, Inc on 11/20/2024

Your Strategic Playbook for Securing Early Approvals - As the year comes to a close and the holiday season approaches, your calendar is likely filling up with celebrations, shopping lists, and year-end festivities. The...more

Management 101: Hold on Loosely

Jaburg Wilk on 10/3/2024

Management is about execution. More specifically, management is about executing the visions of your company’s leadership. Managers work in the present while leaders work in the future. Managers of people need to focus on how...more

My Fashion (Legal) Odyssey: Part 1 From Wall Street to Fashion Avenue

Davidoff Hutcher & Citron LLP on 9/15/2024

The year is 1983. The Police have released their biggest album, Synchronicity, and their biggest hit, Every Breath You Take. I am a mid-level litigation associate at the major Wall Street law firm that was then called Stroock...more

Business Development › Legal Operations

"My best business intelligence, in one easy email…"