News & Analysis as of

Class Action Online Travel Vendors

A class action is a type of legal action where a representative individual or group of individuals can bring a claim on behalf of a larger group or class who share a common legal interest.
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EU Legal Pressures Mount: Developments in Booking.com Class Action & Uncertainty Around DMA

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Good Sunday afternoon from Seattle and for those of you celebrating in the United States, a belated Happy Fourth of July . . . A shortened holiday version of our weekly Online Travel Update for the week ending Friday, July 4,...more

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Class Actions, Competition Scrutiny and Lloyds’ Travel Play: A Full Plate for Online Travel

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Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, May 30, 2025, is below. Booking.com features prominently (again) in our Update this week as investigations into, and claims against,...more

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Pricing Litigation: Ten Years In

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Over the last ten years, nearly 300 class actions have been filed against retailers across the country, alleging that they deceived customers by advertising illusory sales or unsubstantiated reference prices. Our team is...more

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Online Travel Update: Hyatt's Resort Fee Battle and Amazon's Climb in the Travel Realm

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This week’s Update features a variety of stories, including the latest news on the new cottage industry of resort fee litigation and Amazon’s growing (yet understated) significance in the travel industry. Enjoy....more

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Online Travel Update: The New York Times predicts strong return of travel agents; experience staying at KAYAK Miami Beach hotel...

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This week’s Update provides several updates on stories we featured previously, including details on Expedia’s recent settlement of false advertising claims that we first detailed back in 2016. Enjoy....more

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OTA & Travel Distribution Update: Tripadvisor explores consumer subscription program; Airbnb faces potential class action over...

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It’s earning season, and this week’s Update features a number of stories detailing the quarterly earnings releases from several of the largest online travel agencies (OTA) and global distributions system (GDS) companies....more

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OTA & Travel Distribution Update: Expedia’s recent second-quarter earnings release reflects current travel industry misery;...

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This week’s Update takes a deep dive into all things Expedia, and includes several stories regarding Expedia’s recent disastrous quarterly earnings release, an actual copy of the release as well as a copy of a complaint...more

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OTA & Travel Distribution Update: Booking.com weighs in on the need for further EU regulation; Seattle law firm pursues Expedia...

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Both regulatory investigations and consumer complaints feature prominently in this week’s distribution news....more

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OTA & Travel Distribution Update - Travel agency hit with TCPA class action; Expedia ups its game by adding more house listings;...

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Travel Agency Hit With TCPA Class Action Over Cuba Texts - Law 360 - Cybersecurity & Privacy on Aug 10, 2018 (subscription required) An online travel agency that arranges trips to Cuba got slapped with a proposed class...more

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OTA & Travel Distribution Update - Australian Competition Authorities re-think "narrow" parity; Keyword prohibitions the subject...

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Our weekly OTA & Travel Distribution Update is below. This week’s Update features a number of familiar stories....more

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OTA & Travel Distribution Update - Airbnb announces first outside board member; California litigation against Airbnb not over yet;...

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This week’s OTA & Travel Distribution Update is below and features a number of stories on Airbnb and its many recent announcements. There seems to be no end to the news coming out of Airbnb these days as it prepares for an...more

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OTA & Travel Distribution Update - Airbnb avoids liability for lease violations; Short-lived successes at Room Key; Hopper makes...

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The first installment of our weekly OTA & Travel Distribution Update for 2018 is below. A mix of stories in this week’s Update....more

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OTA & Travel Distribution Update - Dec. 8th, 2017

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This week’s OTA & Travel Distribution Update for the week ending December 8, 2017 is below. OTA powerhouses, Expedia and Booking.com, feature prominently in this week’s Update....more

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