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Client Communication › Business Development › Best Practices

Zelle LLP

Choosing the Right Lawyer: What Should You Ask and What Should You Expect?

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Working in insurance coverage and dispute resolution, my clients are almost always repeat business. My friendly competitors are all highly skilled service providers who meet high performance standards over and over again. ...more

Omnizant

Intake: The Broken Link in Your Firm’s Business Development Chain

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The phone is ringing, emails are blazing in—your marketing agency is doing its job. So why isn’t your caseload growing? The intake process is a make-or-break moment in the client journey. This is where your firm needs to...more

Good2bSocial

13 Key Things to Remember for Effective Law Firm Email Marketing

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If your law firm wants to stay connected with clients and prospects, you can’t afford to ignore the power of email. According to Hubspot, email marketing generates an average ROI of $42 for every $1 spent, significantly...more

Society54

Your Clients Are Talking—Are You Listening? Turning Client Feedback into Growth for Law Firms

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Now more than ever, law firms of all sizes are laser-focused on generating new business. While client acquisition is vital, sustainable growth also comes from within. Think stronger relationships, better service, and deeper...more

International Lawyers Network

The Good and the Ugly: Lessons in Putting Clients First

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In the grind of the day-to-day, it can sometimes be easy to forget who is at the center of everything we do – our clients. I’d like to offer you two contrasting stories that serve as a reminder of putting clients first (which...more

LawVision

Closing Business: Understanding the Four Stages of a Business Relationship

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In today’s competitive legal market, simply knowing people isn’t enough. I often hear from clients, “She’ll definitely call me if she ever has a legal need” or “I play golf with him every week; he’ll certainly call me if he...more

International Lawyers Network

Great Relationships Start with the Basics

International Lawyers Network on

These days, it seems that everyone is looking for a quick fix to everything. How do I get clients fast? How can I do business development without being directly involved myself? How can I skip ahead to the final steps? ...more

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