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JD Supra Perspectives

Stronger Client Relationships Start Here: The Four Behaviors That Matter

JD Supra Perspectives on

Rebecca Edwards Hnatowski on four key behaviors that define exceptional client service ...more

International Lawyers Network

Client Centricity in Practice – Part One

International Lawyers Network on

We recently held the ILN’s Annual Conference in Rio de Janeiro, and as part of the business sessions, our host firm, KLA Advogados, invited one of their clients to speak about “Client Centricity in Practice.” It was an...more

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