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Client Services Law Firm Associates Leadership

Best Era

Law Firms Are Bleeding Talent Because They Refuse to Build Leaders

Best Era on

Law firms have a leadership crisis. Not a shortage of managing partners or practice group heads, but a fundamental inability to develop actual leaders from within their ranks. The traditional model of promoting the best...more

International Lawyers Network

Kindness in a Digital World: Building Positive Brands and Relationships

On average, a person engages in 145-200 interactions daily, both in-person and online. However, only 10-20% of these interactions are truly memorable. Among all these interactions, approximately 5-10% are negative, while...more

International Lawyers Network

Beyond Legal Advice: Understanding Your Clients for Better Service

In today’s ever-evolving legal landscape, maintaining strong client relationships is more crucial than ever. Clients expect not only legal expertise but also personalized service, empathy, and a deep understanding of their...more

K&L Gates LLP

Client Conversations: Interview with Dr. Heidi Gardner, Harvard Law School Distinguished Fellow, Center on the Legal Profession

K&L Gates LLP on

In this episode, Craig Budner interviews Dr. Heidi Gardner. Growing up just outside Lancaster, Pennsylvania in Amish Country, Dr. Gardner went on to live and work on four continents, including as a Fulbright Fellow, and for...more

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