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JD Supra Perspectives

What General Counsel DON'T Want From Your Firm's Thought Leadership

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LIMELIGHT's Amy Hanan shares a list of what to avoid when publishing thought leadership that aims to reach legal decision-makers and drive visibility and relationships....more

JD Supra Perspectives

Diversify or Die: Why Law Firm Attorneys Must Master More Than One Business Development Skill

JD Supra Perspectives on

If you work in a law firm and don’t understand how to bring in business, you’re leaving your future in someone else’s hands. John Eix explains....more

The Market Leaders Podcast

Market Leaders Podcast Episode 95: Navigating the legal landscape: The Big Four vs. Traditional law firms with Guest Chris Pullen

In this episode of the Market Leaders Podcast, David Ackert interviews Guest Chris Pullen, Head of Business Development at Kennedys. Chris shares his extensive experience spanning over thirty years in law, including a...more

JD Supra Perspectives

How to Take Client Service (and Business Growth) to the Next Level in 2023

JD Supra Perspectives on

Rebecca Edwards and Beth Cuzzone explain how marketers and BD professionals can grow revenue by helping to take client relationships to the next level, outlining activities from low to high investment of time and resources....more

Legal Marketing Association (LMA)

Not All Revenue Is Created Equal: Classifying and Prioritizing Client Tiers

Once clients are classified in this manner, firms and lawyers can ensure that they make the best use of their time and resources in serving them....more

Legal Marketing Association (LMA)

Gathering Feedback: Implementing a Client Feedback Program

Insights from the LMA Solo/Small Team SIG’s February roundtable, which focused on conducting client surveys and implementing a client feedback program....more

JD Supra Perspectives

Not New, Just Normal: Three Ways to Elevate the Client Experience in 2020

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Current best practices for cultivating client relationships are not inherently new, unwieldy, nor unprecedented. Jenna Schiappacasse with an in-house perspective....more

JD Supra Perspectives

Experts Suggest Highly Functioning Client Teams Benefited Both Client and Firm During COVID-19 Crisis

JD Supra Perspectives on

Jon Mattson makes a case for the value of client teams (for firms and clients) during times of crisis....more

The Market Leaders Podcast

Emotional Intelligence and Client Service with Rich Bracken - Market Leaders Podcast

Join David Ackert as he interviews Rich Bracken, Director of Business Development at Fredrikson & Byron, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: • What emotional intelligence actually...more

Legal Marketing Association (LMA)

Flexing Strategic Muscles: Business Development Team Drives Law Firm Combination Forward

Erin Corbin Meszaros offers an example from the front lines of how a modern, data-driven department can provide value to firm leadership making strategic decisions....more

JD Supra Perspectives

Four Proven, Yet Underutilized Organic Growth Strategies for Law Firms

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Proven, practical, and effective ways to increase organic growth in law firms....more

JD Supra Perspectives

Ways to Avoid Competing on Price Alone for New Legal Work

JD Supra Perspectives on

The increasing and relentless price pressure on outside legal services will only continue in 2020 and beyond. Julie Savarino with a perspective on how to respond....more

Stefanie Marrone Consulting

What Clients Want from Their Outside Counsel: 15 Takeaways from Every In-House Counsel Panel You've Ever Attended

If you could hear directly from your clients about what they want and need, wouldn't you jump at every opportunity to listen?...more

JD Supra Perspectives

"Authenticity" Might be Cliche, But It's Essential to Building Client Relationships

JD Supra Perspectives on

Even though the word "authenticity" might make your skin crawl, it's actually a pretty important concept for lawyers - it's a buzzword for a reason....more

JD Supra Perspectives

On Becoming a Sought-After Lawyer - LeftFoot Podcast with Kirkland Partner, Dale Cendali

JD Supra Perspectives on

Expertise and Reputation A lawyer labeled as ‘commercial’ is a good thing. Commercial lawyers are interested in quickly and cheaply resolving the client’s business problems as emphasized in a recent interview with Kirkland...more

JD Supra Perspectives

Dishing on the Importance of Good Client Care

JD Supra Perspectives on

Chew on this: Society 54's Morgan Lewis shows why client service matters to your law firm's bottom line....more

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