News & Analysis as of

Cloud Computing SaaS Software

Lowenstein Sandler LLP

UPDATE: Organizations Using the Salesloft Drift AI Chat Agent Must Check It for Compromise

On August 28th, Mandiant issued an update to its previous Salesloft Drift advisory. Therein, Mandiant discussed that Salesloft issued a security notification on Aug. 26 regarding its Drift application. At that time, it...more

Lowenstein Sandler LLP

Salesforce Users: Organizations Using the Salesloft Drift AI Chat Agent with Salesforce Must Check Their Presence for Compromise

Lowenstein Sandler LLP on

Salesloft issued a security notification on August 26 regarding its Drift application. It appears to be a broad opportunistic attack on Salesloft/Drift instances integrated with Salesforce tenants. Salesloft issued updates...more

Venable LLP

Have You Updated Your End User License Agreement (EULA) for 2025?

Venable LLP on

In the fast-evolving world of software licensing, mobile app, and software-as-a-service (SaaS) agreements, your end user license agreement (EULA) or end user customer agreement is more than a formality. It is a risk...more

Lowenstein Sandler LLP

New Prohibitions on Providing SaaS Services to Russia

In line with Group of Seven (G7) efforts to disrupt the Russian military-industrial base’s reliance on foreign IT systems, in June 2024 the U.S. Department of Commerce and the Department of the Treasury jointly issued new...more

Orrick, Herrington & Sutcliffe LLP

A Customer Relationship Checklist for Cloud Providers, Including SaaS Companies, Operating in France

For more information about France’s SREN law, see our update that provides five key takeaways for businesses. Two new laws impose an array of obligations and restrictions on cloud providers in France. First, the European...more

Foley & Lardner LLP

Anatomy of an Agreement: Unique SaaS Contract Structures and Key Terms to Address in the Cloud

Foley & Lardner LLP on

Companies procuring or providing Software-as-a Service (SaaS) technology need some form of contract to govern the relationship between the SaaS provider and customer. As with many intellectual property (IP) and technology...more

Nextpoint, Inc.

Managing Ediscovery In The Cloud: Essential Questions to Ask Potential Providers

Nextpoint, Inc. on

As we explained in our last post, managing ediscovery in the cloud is the only viable solution for dealing with the massive amount of electronic data involved in litigation today. Nextpoint has been an advocate for...more

Nextpoint, Inc.

Managing Ediscovery In The Cloud: Practical, Ethical and Technical Considerations For Lawyers

Nextpoint, Inc. on

In this excerpt from our white paper on managing ediscovery in the cloud, we explain the basics of the cloud and its biggest benefits in ediscovery. Click here to download the full white paper. As early pioneers of cloud...more

Morgan Lewis - Tech & Sourcing

Managed Services and As-a-Service Contracting Activity Stayed Strong in Q2 2022: ISG Index Report

With a solid uptick in requests for assistance with outsourcing, cloud, and as-a-service contracts, 2022 has been busy from the get-go. ISG Index confirmed this trend across the market in its recent Q2 ISG Index Report...more

Morgan Lewis - Tech & Sourcing

US Government’s Cloud Expansion Continues

As discussed in a post from last month, annual spending worldwide on cloud services continues to rise with an expected increase up to $332 billion by the end of 2021, which is an increase from $270 billion in 2020. While the...more

Morgan Lewis - Tech & Sourcing

Contract Corner: SaaS and Cloud Services Solutions – Operational vs. Customer Business Data and Who Gets to Use What

If you have been involved with SaaS agreements or agreements that are for, or are enabled by, cloud services, you have seen or even drafted provisions relating to the right to use data processed on or generated through the...more

MoFo Tech

Service-level Agreement Basics

MoFo Tech on

Given the broad use and relative importance of service-level agreements (SLAs) in a variety of contexts, in this blog post, we provide an overview of the basics of SLAs and what they should address. An SLA is an important...more

Morgan Lewis

Contract Corner: Basics of Uptime Commitment in Cloud Service Level Agreements

Morgan Lewis on

In cloud services, whether it is infrastructure as a service (IaaS), platform as a service (PaaS), or software as a service (SaaS), service availability is often a significant customer concern because the customer is relying...more

Herbert Smith Freehills Kramer

Treasury and the Service Propose Regulations on Cloud and Digital Content Transactions

On Aug. 14, 2019, the Department of the Treasury (Treasury) and the Internal Revenue Service (the Service) published proposed regulations (the Proposed Regulations) regarding the classification of “cloud transactions” for...more

Shook, Hardy & Bacon L.L.P.

Cloud Infrastructure Provider Densify Attempts to Ward Off Partner/Competitor VMware with IP Infringement Suit

Cirba, Inc., d/b/a Densify, a quintessential start-up success story and provider of cloud services to automate virtual infrastructure optimization, recently filed a Patent Infringement and Unfair Competition Complaint against...more

King & Spalding

Cloud Computing and Issues to Consider During Agreement Negotiations

King & Spalding on

Cloud computing is a subscription-based service where a person or business can obtain networked storage space and computer resources for a fee. There are different types of cloud computing services. The two most...more

Opportune LLP

For Oil and Gas, the Future of Cloud-Based Computing is Now

Opportune LLP on

Advancements in cloud-based computing over the last decade have allowed consumers and enterprises alike to download, share, transfer and extract data at speeds and with ease never before thought possible, leaving what...more

Winstead PC

Is it HIPAA or HIPPA? Either way, it still applies.

Winstead PC on

I have negotiated hundreds of SaaS agreements for dozens of software companies and I always hated when the company on the other side was a healthcare provider. Invariably, they would bring up Protected Health Information...more

Benesch

Between the Clouds: Best Practices for Selecting Hosted Solutions in the Transportation and Logistics Industry

Benesch on

Transportation and logistics providers are increasingly adopting cloud technology to bring connectivity and scale to their core operating systems. This trend will continue for the foreseeable future....more

Pillsbury Winthrop Shaw Pittman LLP

SAP’s Licensing Time-Bomb - Software giant’s victory in “indirect use” case is cause for concern for companies worldwide

On February 16, 2017, the High Court of Justice in the United Kingdom held that Diageo plc, a global drinks company, was liable for unauthorized use of SAP software as a result of failing to secure “Named User” licenses for...more

McGuireWoods LLP

Three Major Security Issues to Consider with SaaS and Cloud Solutions

McGuireWoods LLP on

Small and medium-sized businesses are turning to software as a service (SaaS) solutions for their IT needs more and more frequently. SaaS solutions can provide end-users with quicker, cheaper access to software that they...more

Robinson+Cole Data Privacy + Security Insider

SaaS Adoption Continues to Rise Despite Security Concerns

Software as a Service (SaaS) adoption has continued to climb with each passing year. Major contributors to this have been ease of deployment, improved productivity and lower cost of ownership. Furthermore, organizations have...more

Robinson+Cole Data Privacy + Security Insider

Is CaaS the solution for privacy and security in the SaaS world?

Companies are under tremendous pressure to reduce IT costs. Cloud and Software as a Service (SaaS) offer significant potential cost reductions through the use of shared infrastructure and standardized software offerings....more

Morrison & Foerster LLP

China’s MIIT Issues Long-Awaited New Telecoms Catalogue

More than twelve years after the promulgation in 2003 of the Catalogue of Telecommunications Services; the “2003 Catalogue”) China’s Ministry of Industry and Information Technology (“MIIT”) finally promulgated the amended...more

Pillsbury Winthrop Shaw Pittman LLP

Four Things You Should Know about New York State’s Recent Advisory Opinion on the Taxation of Software as a Service (“SaaS”)

On May 15, 2015, the New York State Department of Taxation and Finance released Advisory Opinion TSB-A-15(2)S which concluded that sales of certain cloud computing services are not subject to New York State sales and use tax....more

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