Your Problems Come on Two Legs: Managing Consumer Complaints - The Consumer Finance Podcast
To keep you informed of recent activities, below are several of the most significant federal and state events that have influenced the Consumer Financial Services industry over the past week....more
In September 2019, the Federal Trade Commission issued a staff report titled “Consumers and Class Actions: A Retrospective and Analysis of Settlement Campaigns.” The FTC staff studied 149 consumer class action settlements and...more
The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) has issued a Draft Guideline detailing the Agency’s expectations of companies that identify foreign material in their meat and poultry products...more
Through its recently-issued Regulation No. 18/POJK.07/2018 ("POJK 18/2018"), the Indonesian Financial Services Authority (the "OJK") now requires financial service companies (pelaku usaha jasa keuangan or "PUJKs") to...more