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Consumer Protection Laws Financial Conduct Authority (FCA) Financial Institutions

Hogan Lovells

Mortgages and the UK government’s pro-growth agenda: FCA outlines plans to refine and simplify regulatory regime

Hogan Lovells on

Following the FCA’s January 2025 response to the government’s request for ideas to support its growth mission for the UK economy, the regulator has now written to the Economic Secretary to the Treasury, and released other...more

Latham & Watkins LLP

FCA Updates on Growth and the Consumer Duty

Latham & Watkins LLP on

Speech focuses on the regulatory change agenda, and confirms that firms are no longer expected to have a Consumer Duty board champion. On 27 February 2025, the FCA published a speech given by Nikhil Rathi, in which he...more

A&O Shearman

UK FCA update on personal investment firms and capital deduction for redress

A&O Shearman on

The UK Financial Conduct Authority (FCA) has updated its webpage on its consultation paper CP23/24: capital deduction for redress: personal investment firms. The consultation was issued in response to the FCA identifying...more

Morgan Lewis

UK Supreme Court to Review Ruling on Motor Finance Commissions: Implications for Auto Sector

Morgan Lewis on

The UK Supreme Court’s ruling on undisclosed commissions earned by brokers will significantly impact the automotive sector and lenders. Although banks have been the focus of debate, the decision by His Majesty’s Treasury to...more

A&O Shearman

Global Financial Innovation Network report on use of consumer-facing AI in global financial services

A&O Shearman on

The Global Financial Innovation Network has published a report summarizing discussions led by the U.K. Financial Conduct Authority and the Dubai Financial Services Authority on the use of consumer-facing AI in global...more

BCLP

Fighting Fraud: Where Does the Responsibility to Protect Consumers Lie?

BCLP on

Fraud now accounts for 40% of crime in England and Wales. However, in this era of strained public finances, and the often international dimension to consumer fraud, the Government’s approach has often been to look to the...more

A&O Shearman

New UK Financial Conduct Authority webpages on consumer redress liabilities

A&O Shearman on

The U.K. Financial Conduct Authority has published two new webpages relating to consumer redress liabilities. The first webpage provides an update for firms on what they should and should not do to tackle polluting behavior...more

A&O Shearman

UK Financial Conduct Authority updates its perimeter report

A&O Shearman on

The Financial Conduct Authority has updated its perimeter report. The report describes issues the FCA has identified with its regulatory perimeter and the action it is taking in response....more

A&O Shearman

UK Financial Conduct Authority Publishes Update on Cash Savings Market

A&O Shearman on

Since publication of the review, the FCA has seen improvements in both the rates available to savers and the volume and timing of firms' communications to savings customers. However, despite these improvements, the review of...more

A&O Shearman

UK Financial Conduct Authority Review of Implementation of Price and Value Outcome Under Consumer Duty

A&O Shearman on

The Financial Conduct Authority has published its findings from the first year of the implementation of the price and value outcome under the Consumer Duty. The specific focus of the price and value outcome rules is to ensure...more

A&O Shearman

UK Announces Final Reforms to Financial Services Retail Disclosure Requirements

A&O Shearman on

Post Brexit, the U.K. Government and Financial Conduct Authority are committed to the ongoing reform programme to reinvigorate the U.K.'s capital markets. As part of this, the Government and FCA are committed to replacing...more

A&O Shearman

UK Finalizes Amendments to Financial Promotions Regime High-Net-Worth and Sophisticated Investors Exemptions

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The Financial Services and Markets Act 2000 (Financial Promotion) (Amendment) (No. 2) Order 2023 implements the governments' policy to reform the high-net-worth and sophisticated investor exemptions under the financial...more

BCLP

FCA’s Cash Savings Market Review

BCLP on

On 31 July 2023, following roundtable discussions held with banks earlier that month, the FCA published its Cash Savings Market Review (the “Review”). In this insight we explore the content of the Review, as well as...more

Latham & Watkins LLP

The Consumer Duty - One Month to Go

Latham & Watkins LLP on

With the implementation deadline looming, the FCA has set out some additional guidance for firms. With one month to go until the Consumer Duty (Duty) implementation deadline of 31 July 2023 (for new and existing products...more

A&O Shearman

UK Financial Conduct Authority Publishes Final Rules on Cryptoasset Financial Promotions

A&O Shearman on

On June 8, 2023, the U.K. Financial Conduct Authority published its final Policy Statement setting out detailed rules for the U.K.'s cryptoasset financial promotions regime. The Policy Statement follows the publication on...more

A&O Shearman

Priorities, Priorities: what is not in the FCAs latest Business Plan

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The UK Financial Conduct Authority’s (FCA) 2023 Business plan suggests some subtle amendments to the priorities previously set out in its three-year strategy....more

A&O Shearman

UK Financial Conduct Authority Publishes Final Rules and Guidance for New Consumer Duty

A&O Shearman on

The U.K. Financial Conduct Authority has published its final rules and guidance for the new Consumer Duty, which is intended to establish clearer standards for consumer protection across the financial services industry. The...more

A&O Shearman

UK Complaints Commissioner Upholds Complaints Against UK Financial Conduct Authority's Compensation and Complaints Scheme

A&O Shearman on

The U.K. Financial Regulators' Complaints Commissioner has published its final report upholding complaints from over 400 complainants concerning: (i) the U.K. Financial Conduct Authority's failures of regulation concerning...more

A&O Shearman

UK Financial Conduct Authority Announces New Approach to Speed Up Issuing Statutory Notices

A&O Shearman on

The U.K. Financial Conduct Authority has published a policy statement setting out its new approach to issuing statutory notices, which will take effect from November 26, 2021. The FCA publishes statutory notices when...more

A&O Shearman

UK Conduct Regulator Calls for Changes to Regulatory Perimeter

A&O Shearman on

The U.K. Financial Conduct Authority has published its annual Perimeter Report. The report discusses the FCA's existing remit and highlights areas where potential consumer harm could be mitigated if the regulatory perimeter...more

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