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Consumer Protection Laws Online Platforms

Womble Bond Dickinson

A Practical Guide for Offering Online Contests and Promotions

Womble Bond Dickinson on

The internet is now the primary medium for operators to disseminate online gaming, sweepstakes, and contests to participants worldwide. Opposing moral viewpoints, conflicting statutory interpretations and legal challenges...more

Hudson Cook, LLP

Texas AG Opens Investigation into AI Developers for Allegedly Misleading Children with AI-Generated Mental Health Services

Hudson Cook, LLP on

On August 18, 2025, Attorney General Ken Paxton announced the opening of an investigation into two artificial intelligence (AI) developers for potential deceptive trade practices and misleading marketing. According to the...more

Hogan Lovells

Non-EU imports under scrutiny: the EU Parliament’s resolution on cross-border e-commerce

Hogan Lovells on

The resolution sets a political agenda for tougher enforcement of EU rules on product safety, consumer protection, VAT and customs in cross-border e-commerce. It signals imminent legislative reforms and, for instance, calls...more

Stradling Yocca Carlson & Rauth

Platforms in the Crosshairs: What the FTC’s ‘Made in USA’ Warning Letters Mean for E-Commerce

The FTC just fired a “Made in USA” warning shot across the bow of e-commerce—this time aimed directly at the platforms themselves. In July 2025, the agency issued letters to Amazon and Walmart, citing concerns about...more

Cooley LLP

Litigation and Regulatory Trends for Online Marketplaces and Ecommerce: What You Need to Know in 2025

Cooley LLP on

This blog post summarizes the key points presented by Cooley lawyers Claire Temple, James Maton, Andrew Linch and Enrique Gallego Capdevila during the firm’s recent “Online Marketplaces + Ecommerce” webinar, the latest...more

Hogan Lovells

The long-awaited EU Guidelines on Article 28(1) DSA: What online platforms must know

Hogan Lovells on

The European Commission has published the long-awaited guidelines clarifying how online platforms such as social media platforms, online marketplaces, app stores and other content-sharing services should protect minors under...more

Akin Gump Strauss Hauer & Feld LLP

European Commission Invites Comments on Future Digital Fairness Act

On 17 July 2025, the European Commission (EC) launched a public consultation on a future Digital Fairness Act. The consultation is open until 9 October 2025. European Union (EU) and non-EU stakeholders are invited to submit...more

K&L Gates LLP

No One Wants to Dispute with Consumers–End of the European Online Dispute Resolution Platform (ODR Platform)

K&L Gates LLP on

Under the Regulation (EU) No 524/2013 on online dispute resolution for consumer disputes (ODR Regulation) traders established in the European Union (EU) who sell or offer products or services online to consumers residing in...more

K&L Gates LLP

European Union Targets SHEIN Over Consumer Law Breaches: What Online Sellers Must Learn Fast

K&L Gates LLP on

In late May 2025, the Consumer Protection Cooperation (CPC) Network and the European Commission (EC) concluded a joint investigation into online marketplace and e-retailer SHEIN. The result? A strong warning shot: Several of...more

BakerHostetler

Legally speaking, what is a Labubu?

BakerHostetler on

If you have been on the internet the past few weeks, you likely have seen the latest viral sensation: Labubu. Labubu is a small monster figurine with a mischievous smile, a furry body and endless opportunities to be used as...more

BCLP

Turf Social: A Developing Regulatory Relationship

BCLP on

On 10 June Nikhil Rathi, the FCA’s CEO, appeared before the Treasury Select Committee. The opening volley of questions was focused on the risks presented by illegal financial promotions on social media and, relatedly, the...more

Hogan Lovells

Annual update on .UK domain names suspended for criminal activity

Hogan Lovells on

Nominet, the Registry responsible for running the .UK country code Top-Level Domain (ccTLD), has published its annual report on .UK domain names that have been suspended due to criminal activity. The report covers the 12...more

Sheppard Mullin Richter & Hampton LLP

NY AG Seeks to Shut Down Sweepstakes Casinos in NY

We have previously posted on some of the recent legal issues with social casino sweepstakes. See Social Casino Sweepstakes Model is Under Fire – What Game Companies, Payment Processors and App Stores Need to Know. Various...more

A&O Shearman

ESMA calls on platform providers to combat unauthorised financial promotions

A&O Shearman on

The European Securities and Markets Authority (ESMA) has issued written letters to several major social media and platform companies—including X, Meta, TikTok, Alphabet, Telegram, Snap, Amazon, Apple, Google and Reddit—urging...more

Cadwalader, Wickersham & Taft LLP

Rules in Motion, May 2025 - IOSCO Publishes Final Reports on Finfluencers, Online Imitative Trading Practices and Digital...

On May 19, 2025, the International Organization of Securities Commissions (“IOSCO”) published its Final Reports on Finfluencers, Online Imitative Trading Practices and Digital Engagement Practices (the “Reports”), as part of...more

White & Case LLP

EU Consumer Protection Cooperation Network finds consumer law breaches in the e-commerce sector

White & Case LLP on

The Consumer Protection Cooperation Network (CPC) found that the online marketplace and fast fashion e-retailer SHEIN engaged in a range of practices that are in breach of EU consumer law. Scope of the CPC coordinated...more

Cozen O'Connor

FTC Preemptively Throws Flag on StubHub Ahead of Football Season

Cozen O'Connor on

The FTC sent a warning letter to StubHub Holdings, Inc. regarding practices that may violate the Commission’s new Rule on Unfair or Deceptive Fees. In the letter, the FTC warned the company that it may have misrepresented...more

Wiley Rein LLP

Trump Signs Law Expanding Tech Platform Requirements and FTC Enforcement on Intimate AI Deepfakes and Images

Wiley Rein LLP on

On May 19, President Trump signed into law the Take It Down Act to prevent and deter online publication of nonconsensual intimate images, including artificial intelligence (AI) deepfakes and “revenge” pornographic content. In...more

Wilson Sonsini Goodrich & Rosati

EU Commission Launches DSA Consultation on the Protection of Minors Online

On May 13, 2025, the European Commission (EC) published draft guidelines on the protection of minors online. The guidelines outline the proposed measures that the EC expects online platforms accessible to minors to take to...more

Klein Moynihan Turco LLP

TCPA Claim Defense Bites The Dust

A notable decision from the Ninth Circuit Court of Appeals has significant ramifications for companies defending against Telephone Consumer Protection Act (“TCPA”) claims. Below, we discuss the Court’s decision and its...more

DLA Piper

German Higher Courts Clarify Strict Requirements for Online Contract Cancellations

DLA Piper on

In two recent decisions, the German Higher Regional Courts (Oberlandesgerichte – OLG) of Cologne and Munich have clarified the – strict – German requirements for cancellation buttons on websites of tech companies providing...more

Foley Hoag LLP - Cannabis and the Law

California Introduces Legislation to Curb Online Direct-to-Consumer Hemp Product Sales

Perhaps recognizing an enforcement gap in the evolving struggle to protect consumers from what Governor Newsom has characterized as a grave threat to public health and safety, the California legislature is taking steps to...more

Hogan Lovells

European Commission’s powers to fine, impose remedies, and block access to VLOPs under the DSA

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The European Commission is currently engaged in a number of high-profile investigations of Very Large Online Platforms under the Digital Services Act. Its powers to enforce compliance are designed specifically for the DSA,...more

McCarter & English, LLP

Federal Trade Commission Launches an Inquiry into Censorship by Big Tech Platforms

On February 20, 2025, the Federal Trade Commission (FTC) initiated a public inquiry regarding whether any technology platforms, including social media, communications, and other internet service providers, have violated the...more

Cozen O'Connor

FTC Launches Inquiry into Censorship in Technology Platforms

Cozen O'Connor on

The FTC announced the launch of a public inquiry into how technology platforms engage in censorship. In agency’s Request for Information explains that it seeks information from members of the public about how technology...more

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