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Contract Terms Service Level Agreements

Morgan Lewis - Tech & Sourcing

Contracts for AI Agent Development and Implementation (Part 1): Setting the Stage

As businesses move quickly to adopt artificial intelligence agents, contracts for their development and implementation raise novel questions around ownership, accountability, and risk. In this first post of a two-part series,...more

DarrowEverett LLP

Building Smarter: SaaS Agreements in Real Estate and Construction

DarrowEverett LLP on

The real estate development and construction industry has traditionally been driven by brick, mortar, and manpower. Yet, in today’s market, technology has become just as important a building block as concrete. From...more

Vinson & Elkins LLP

From Cloud to Compliance: Legal Essentials for Building and Operating AI-Ready Data Centers

Vinson & Elkins LLP on

Driven by the demand for AI-ready cloud infrastructure, the market cap for global data center construction, currently valued at more than $250 billion, is set to double in less than ten years, reaching half a trillion dollars...more

Conn Kavanaugh

Three Things You Should Know About Service Level Agreements in SaaS/Cloud Contracts

Conn Kavanaugh on

When a customer purchases software-as-a-service (SaaS)–which is sometimes called a “cloud” service or product–the software is not hosted. It does not reside at the customer’s location or data center. Rather the software is...more

King & Spalding

EU DORA: Are you in scope, and if so, how can you prepare?

King & Spalding on

The Digital Operational Resilience Act (DORA) establishes a harmonised and comprehensive framework for information and communication technology (ICT) risk management in the financial sector. It is a directly applicable EU...more

Foley & Lardner LLP

Anatomy of an Agreement: Unique SaaS Contract Structures and Key Terms to Address in the Cloud

Foley & Lardner LLP on

Companies procuring or providing Software-as-a Service (SaaS) technology need some form of contract to govern the relationship between the SaaS provider and customer. As with many intellectual property (IP) and technology...more

Morgan Lewis - Tech & Sourcing

Contract Corner: Key Components of SaaS Contracts

Software as a service (SaaS) is a distribution model where the software vendor hosts their software on their own servers, or the cloud, as opposed to the customer purchasing the software for use on their own on-premises...more

Morgan Lewis - Tech & Sourcing

Dependencies in Technology Integration Deals, Part 2: Remedies for Breach

In Part 1, we discussed what a dependency in a technology integration is and how to deal with it in a contract. In this installment, we’ll consider how to address the risk of the assisting party not providing required...more

Morgan Lewis

Contract Corner: Basics of Uptime Commitment in Cloud Service Level Agreements

Morgan Lewis on

In cloud services, whether it is infrastructure as a service (IaaS), platform as a service (PaaS), or software as a service (SaaS), service availability is often a significant customer concern because the customer is relying...more

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