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Contract Terms Service Level Agreements SaaS

DarrowEverett LLP

Building Smarter: SaaS Agreements in Real Estate and Construction

DarrowEverett LLP on

The real estate development and construction industry has traditionally been driven by brick, mortar, and manpower. Yet, in today’s market, technology has become just as important a building block as concrete. From...more

Conn Kavanaugh

Three Things You Should Know About Service Level Agreements in SaaS/Cloud Contracts

Conn Kavanaugh on

When a customer purchases software-as-a-service (SaaS)–which is sometimes called a “cloud” service or product–the software is not hosted. It does not reside at the customer’s location or data center. Rather the software is...more

Foley & Lardner LLP

Anatomy of an Agreement: Unique SaaS Contract Structures and Key Terms to Address in the Cloud

Foley & Lardner LLP on

Companies procuring or providing Software-as-a Service (SaaS) technology need some form of contract to govern the relationship between the SaaS provider and customer. As with many intellectual property (IP) and technology...more

Morgan Lewis - Tech & Sourcing

Contract Corner: Key Components of SaaS Contracts

Software as a service (SaaS) is a distribution model where the software vendor hosts their software on their own servers, or the cloud, as opposed to the customer purchasing the software for use on their own on-premises...more

Morgan Lewis

Contract Corner: Basics of Uptime Commitment in Cloud Service Level Agreements

Morgan Lewis on

In cloud services, whether it is infrastructure as a service (IaaS), platform as a service (PaaS), or software as a service (SaaS), service availability is often a significant customer concern because the customer is relying...more

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