News & Analysis as of

Customer-Loyalty Programs Travelers Booking.com

Foster Garvey PC

Booking.com’s Ongoing Legal Battles, Alibaba’s Travel Restructuring & the Rise of AI in Hotel Visibility

Foster Garvey PC on

Good Saturday evening from Seattle . . . Our Online Travel Update for the week ending Friday, June 27, 2025, is below. This week’s Update features news of yet another claim being brought against Booking.com over its...more

Foster Garvey PC

Travel Trends Under the Spotlight: Google, Booking, and Loyalty Programs

Foster Garvey PC on

Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, December 13, 2024, is below. Google and its “efforts” to comply with the DMA again garnered most of the industry’s attention. As I...more

Foster Garvey PC

This week’s Online Travel Update: Amazon’s Prime Day travel offerings, Kayak’s new business booking features, and a record fine...

Foster Garvey PC on

Good Sunday morning from Seattle... Our weekly Online Travel Update for the week ending Friday, July 19, 2024, is below. This week’s Update features a variety of stories, including news on the latest fines to be levied on...more

Foster Garvey PC

Weekly Travel Update: Marriott's New SMB Platform, Expedia's Co-Branded Cards, and Amazon's Prime Day Travel Deals

Foster Garvey PC on

Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, July 12, 2024, is below. Marriott and its launch of a new small and medium sized business travel platform garnered most of the...more

Foster Garvey PC

Online Travel Update: OTAs’ Loyalty Ambitions Continue to Evolve

Foster Garvey PC on

Our weekly Online Travel Update for the week ending January 13, 2023, is below. This week’s Update features an interesting update on OTAs’ current loyalty programs and future ambitions and the recent (somewhat concerning)...more

Foster Garvey PC

Online Travel Update: Why Banks’ Growing Interest in Travel?

Foster Garvey PC on

It was another slow week in the online travel industry. Following up on our observations from a few weeks ago, we feature a story on banks’ now undeniable interest in travel. We also include a story on payments. This story is...more

Foster Garvey PC

Online Travel Update: Do We Really Need Digital Hotels?

Foster Garvey PC on

This week’s Update features a variety of stories, including updates on Sabre’s attribution sales efforts and the growing importance of Booking.com’s mobile application in the U.S. Enjoy....more

Foster Garvey PC

Online Travel Update: Booking.com Adds Loyalty Program Benefits; Yelp Makes News on Two Fronts; and Major OTAs Spend More Billions...

Foster Garvey PC on

After a few quiet weeks, last week produced a number of stories that caught our attention and made it into our weekly Update, including two interesting stories on customer reviews. Enjoy....more

Foster Garvey PC

Online Travel Update: Texas seeks to impose new lodging tax on hotel bookings; Expedia launches rebrand pushing for post-pandemic...

Foster Garvey PC on

This week’s Update features a number of stories on the largest online distributors as well as a story on an interesting new player that focuses exclusively on hoteliers’ “beyond bed” ancillaries and experiences. Enjoy....more

Foster Garvey PC

OTA & Travel Distribution Update: OTA Insight introduces Rate Parity Distribution certification program; Amazon introduces virtual...

Foster Garvey PC on

With this week’s Update, we welcome Amazon back to the distribution discussion with its recent introduction of Amazon Explore. Enjoy....more

Foster Garvey PC

OTA & Travel Distribution Update: Family travel club launched in the midst of pandemic; Booking.com introduces new incentive...

Foster Garvey PC on

It was a relatively quiet week for the distribution industry. Enjoy. Family Travel Club Launched in the Midst of a Pandemic - (“Online Family Travel Club Launched by Wall Street Journal Alums Unbowed by Pandemic,” Jul 20,...more

Foster Garvey PC

OTA & Travel Distribution Update: UK’s Competition and Markets Authority considers unilateral COVID-19 cancellation policy...

Foster Garvey PC on

This past week, we saw a number of stories (including the one listed below) describing Booking.com’s potentially precarious financial position, which reveals just how broad of an impact this pandemic is having on the travel...more

Foster Garvey PC

OTA & Travel Distribution Update: Booking.com agrees to EU demands to change travel offers, also signs deal with Google Nest;...

Foster Garvey PC on

Our holiday-abbreviated OTA & Travel Distribution Update is below. Happy Holidays....more

Foster Garvey PC

OTA & Travel Distribution Update: Travel booking startup turning traditional group booking upside down; Hoxton hotel chain...

Foster Garvey PC on

Startup Seeks to Turn Traditional Group Booking Upside Down - (“Booking Startup Stayker Makes Room Blocks Less Risky for Planners,” Skift Travel News on Nov 20, 2019) Launched last Thursday, Stayker seeks to disrupt...more

Foster Garvey PC

OTA & Travel Distribution Update: Japanese distributor Rakuten eliminates all parity requirements; analyst questions Booking...

Foster Garvey PC on

Japanese distributor Rakuten leads off this week’s Update with a story detailing the circumstances leading to the distributor’s recent commitment to abandon all contractual parity requirements. Enjoy....more

Foster Garvey PC

OTA & Travel Distribution Update: Southwest Airlines takes a contrarian approach; Booking.com begins enforcement of resort fee...

Foster Garvey PC on

This week’s Update features a story on relative newcomer to third party distribution (Southwest Airlines) and includes, yet again, another update on the on-again/off-again saga of Booking.com commissions. Enjoy....more

Foster Garvey PC

OTA & Travel Distribution Update: Accor and Air France-KLM announce unique loyalty partnership; Booking.com delays plans to charge...

Foster Garvey PC on

This week’s travel-shortened OTA & Travel Distribution Update features two stories detailing two recently announced unique partnerships, one between Accor and Air-France-KLM and the other between Expedia and Lufthansa. We...more

Foster Garvey PC

OTA & Travel Distribution Update: Japanese regulators' recent investigation into rate parity; Google Maps' hotel search...

Foster Garvey PC on

This week’s Update features a story on an issue – OTA cancellations – that we’ve been hearing a lot about recently. Enjoy....more

Foster Garvey PC

OTA & Travel Distribution Update: Regulation of large online platforms is coming to Japan; And you thought net rates were dead;...

Foster Garvey PC on

Regulation of Large Online Platforms is Coming to Japan - ("Online platforms may face stricter rules, enforcement in Japan, panel says, MLex, November 5, 2018) Following up on a story (and prediction) included in last...more

Foster Garvey PC

OTA & Travel Distribution Update - Sweden challenges "narrow" parity; Direct bookings remain stagnant; Short-term rentals boost...

Foster Garvey PC on

This week’s Update features a variety of stories, including a story on an unique approach to loyalty. Enjoy....more

Foster Garvey PC

OTA & Travel Distribution Update - Good news for disabled travelers and the hoteliers that serve them; Booking.com limiting...

Foster Garvey PC on

This week’s Update features a variety of stories, including an additional story on last week’s announcement by the UK’s Competition and Markets Authority regarding its recent commenced enforcement efforts against several...more

Foster Garvey PC

OTA & Travel Distribution Update - Keyword restrictions: What exactly is the problem?; Tripadvisor acquires tours and activities...

Foster Garvey PC on

Our weekly client OTA & Travel Distribution Update for the week ending April 20, 2018 is below. This week’s Update features a number of stories on the emerging tours and activities space. I also included the first installment...more

Foster Garvey PC

OTA & Travel Distribution Update - Ctrip's earnings slip following regulatory intervention; Booking.com continues its evolution;...

Foster Garvey PC on

This week’s abbreviated OTA & Travel Distribution Update is below and features stories on the biggest distribution players – Ctrip, Booking.com, and yes, Airbnb. Enjoy....more

Foster Garvey PC

OTA & Travel Distribution Update - Airbnb continues its evolution into a traditional lodging company and/or distributor; Priceline...

Foster Garvey PC on

This week’s OTA & Distribution Update for the week ending February 23, 2018 is below. Other than Airbnb’s much publicized rollout of its 53 new product lines (an exaggeration, but not by much), last week was a relatively slow...more

Foster Garvey PC

Navigating Disruptive Climates Hosted by Washington Hospitality Association

Foster Garvey PC on

Navigating Disruptive Climates, hosted by Washington Hospitality Association, was held on October 22-24, 2017 at the Tulalip Resort Casino in Tulalip, Washington. My presentation at the conference, "The War Rages: Hotels vs....more

25 Results
 / 
View per page
Page: of 1

"My best business intelligence, in one easy email…"

Your first step to building a free, personalized, morning email brief covering pertinent authors and topics on JD Supra:
*By using the service, you signify your acceptance of JD Supra's Privacy Policy.
- hide
- hide