News & Analysis as of

Data Security SaaS

DarrowEverett LLP

Building Smarter: SaaS Agreements in Real Estate and Construction

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The real estate development and construction industry has traditionally been driven by brick, mortar, and manpower. Yet, in today’s market, technology has become just as important a building block as concrete. From...more

Lowenstein Sandler LLP

UPDATE: Organizations Using the Salesloft Drift AI Chat Agent Must Check It for Compromise

On August 28th, Mandiant issued an update to its previous Salesloft Drift advisory. Therein, Mandiant discussed that Salesloft issued a security notification on Aug. 26 regarding its Drift application. At that time, it...more

Lowenstein Sandler LLP

Salesforce Users: Organizations Using the Salesloft Drift AI Chat Agent with Salesforce Must Check Their Presence for Compromise

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Salesloft issued a security notification on August 26 regarding its Drift application. It appears to be a broad opportunistic attack on Salesloft/Drift instances integrated with Salesforce tenants. Salesloft issued updates...more

Venable LLP

Have You Updated Your End User License Agreement (EULA) for 2025?

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In the fast-evolving world of software licensing, mobile app, and software-as-a-service (SaaS) agreements, your end user license agreement (EULA) or end user customer agreement is more than a formality. It is a risk...more

Alston & Bird

UK’s Data Protection Regulator Fines a UK SaaS Provider ~$4 Million Following a Ransomware Incident

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On March 26, 2025, the UK data protection regulator (the Information Commissioner’s Office (“ICO”)) fined Advanced Computer Software Group Ltd (“Advanced”) £3.07 million (approximately $4 million). In 2022, Advanced suffered...more

Venable LLP

Service-Level Agreements for Online or Cloud-Based Arrangements

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Negotiating a service-level agreement sets clear expectations of each party's roles and responsibilities within online or cloud-based service arrangements. A service-level agreement (in particular, a "customer service-level...more

Robinson+Cole Data Privacy + Security Insider

Privacy Tip #434 – Use of GenAI Tools Escaping Corporate Policies

According to a new LayerX report, most users are logging into GenAI tools through personal accounts that are not supported or tracked by an organization’s single sign on policy. These logins to AI SaaS applications are...more

Ankura

Expert Insights on Resolving Common Cloud Computing Disputes

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In today's business landscape, cloud computing is an essential component for scalability, cost-efficiency, and operational agility. However, as dependence on cloud services grows, disputes are becoming increasingly frequent....more

Venable LLP

Offensive Security Under the EU Digital Operational Resilience Act (DORA)

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The Digital Operational Resilience Act (DORA) regulation is part of the European Union’s (EU) strategy to enhance the overall stability of the EU financial system by ensuring that financial entities are resilient to digital...more

Orrick, Herrington & Sutcliffe LLP

A Customer Relationship Checklist for Cloud Providers, Including SaaS Companies, Operating in France

For more information about France’s SREN law, see our update that provides five key takeaways for businesses. Two new laws impose an array of obligations and restrictions on cloud providers in France. First, the European...more

Furia Rubel Communications, Inc.

Embracing Data Privacy to Drive Business Growth with Aihong Yu, Chief Privacy Counsel of CDK Global

In this episode of On Record PR, Gina Rubel goes on record with Aihong Yu, Chief Privacy Counsel of CDK Global, to discuss how embracing privacy and security measures…...more

Proskauer Rose LLP

Key Issues to Consider When Investing In or Contracting With AI Businesses

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While many types of AI have existed in some form for several years, the new generation of sophisticated AI solutions, especially generative AI (“GenAI”), has driven a rise in AI use cases, including tools to create and debug...more

Kilpatrick

10 Key Takeaways - Negotiating Data-Related Issues in SaaS PaaS and IaaS Cloud Contracts

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Kilpatrick Townsend attorneys Sonia Baldia and Jeff Connell recently presented at the “Association of Corporate Counsel Dallas-Fort Worth: 2023 Annual In-House Symposium” in Frisco, Texas. As businesses continue to accelerate...more

Arnall Golden Gregory LLP

Top 5 Provisions to Consider in Mission-Critical Contracts

What software solutions are considered “mission critical” for your business? If a hospital’s elevator music subscription came to an abrupt end, not many people would notice. But if the hospital lost access to its electronic...more

Nextpoint, Inc.

Managing Ediscovery In The Cloud: Essential Questions to Ask Potential Providers

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As we explained in our last post, managing ediscovery in the cloud is the only viable solution for dealing with the massive amount of electronic data involved in litigation today. Nextpoint has been an advocate for...more

Society of Corporate Compliance and Ethics...

CEP Magazine - December 2022. Beginner's guide to SOC 2, Part 1

CEP Magazine - December 2022 - The reason we have auditors today is simply because people do not trust one another. Let’s say financial statements reveal $1 million in net profit. If you are a shareholder, do you believe...more

Ankura

What is MDR and How Does it Fit Into Your Security Strategy?

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The global cyber threat landscape is rapidly evolving. The number of attacks, threat vectors, and endpoints continues to grow exponentially alongside the average time to detect and respond to a security incident. Today,...more

EDRM - Electronic Discovery Reference Model

[Webinar] Managing Data Related Procedures Inside Corporate! - September 27th, 1:00 pm - 2:15 pm ET

Join us in a unique discussion regarding the cross-functional activities eDiscovery, IT, Compliance, Data Governance, and Security leaders often participate in while managing a large corporation’s information. Tips and tricks...more

Kohrman Jackson & Krantz LLP

New FTC Action on Data Security: Here’s What You Should Know

On Aug. 11, 2022, the Federal Trade Commission announced a Notice of Proposed Rulemaking regarding the collection, sharing and use of certain information which it refers to as “commercial surveillance data” and whether the...more

Morgan Lewis - Tech & Sourcing

Managed Services and As-a-Service Contracting Activity Stayed Strong in Q2 2022: ISG Index Report

With a solid uptick in requests for assistance with outsourcing, cloud, and as-a-service contracts, 2022 has been busy from the get-go. ISG Index confirmed this trend across the market in its recent Q2 ISG Index Report...more

Mitratech Holdings, Inc

What Should You Know Before Moving to the Cloud? (5 Key Platform Insights!)

Is moving to the cloud on your company’s radar? Here are the key benefits you can expect to see in security, scalability, and performance. Organizations have fought hard over the last few years to ensure business...more

Mitratech Holdings, Inc

Leveraging Enterprise Risk Management for Business Advantage

Enterprise Risk Management (ERM) is not a new discipline. However, its profile has continued to evolve in recent years as organizations overcome the ongoing challenges of today’s ever changing business world....more

Adams & Reese

Recent Ruling Potentially Raises the Stakes for SaaS Providers

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Blackbaud Breach - In the early months of 2020, cybercriminals orchestrated a ransomware attack on Blackbaud Inc., a cloud software company headquartered in Charleston, South Carolina that provides data collection and...more

Troutman Pepper Locke

SaaS Transactions: Data-Related Issues in SaaS Agreements - Tech Podcast

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Troutman Pepper understands the business of technology. We have the privilege of working with great companies, and created an interview series that features our clients, partners, and other guests sharing an eclectic mix of...more

Bowditch & Dewey

[Webinar] Drafting and Negotiating SaaS Contract Agreements: Tips and Pitfalls - April 7th, 4:00 pm - 6:00 pm EST

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Rory Fazendeiro will be speaking at the webinar “Drafting and Negotiating SaaS Contract Agreements: Tips and Pitfalls” presented by the New England Corporate Counsel Association, Inc. (NECCA). Software as a Service (SaaS)...more

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