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Dispute Resolution Financial Regulatory Reform Arbitration

A&O Shearman

Financial Ombudsman Service policy statement on charging fees to claims management companies and other professional...

A&O Shearman on

The Financial Ombudsman Service (FOS) has published a policy statement on its new fee rules regarding complaints that are referred to it by certain claims management companies (CMCs) and other professional representatives...more

Pillsbury Winthrop Shaw Pittman LLP

CFPB's Arbitration Study—A Warning to Consumer Financial Service Companies

On December 12, 2013, the Consumer Financial Protection Bureau published its “Arbitration Study Preliminary Results,” mandated by Section 1028(a) of the Dodd-Frank Act (the “Study”). Unfortunately (and despite its statements...more

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