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Expedia Unfair or Deceptive Trade Practices Hospitality Industry

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AI, Junk Fees, and Expedia’s Earnings: Key Highlights from the Week in Online Travel

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Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending May 9, 2025, is below. What started initially as a relatively slow week in online travel picked up as the week progressed. Earnings releases...more

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Online Travel Update: Kayak Grows Development Team, and Fareportal’s Use of “Dark Patterns” Results in $2.6 Million Payment

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This week’s Update features a variety of topics, including Fareportal’s deceptive sales tactics and Expedia’s self-proclaimed collaborative approach. Enjoy....more

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OTA & Travel Distribution Update: Booking Holdings aims to cut costs; Travelport’s new CEO initiates tech overhaul; smaller tour...

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Our (travel-abbreviated) weekly OTA & Travel Distribution Update for the week ending February 28, 2020 is below. I’ll be back next week with our regular format. ...more

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