Firm Leadership, Compliance

The Client Experience Disconnect: Where Law Firms Think They Excel vs. What Clients Actually Want

Legal Internet Solutions Inc. on 2/6/2025

Marketing and BD teams sit at the intersection of client expectations and firm delivery – and the stakes have never been higher. According to BTI Consulting’s 2024 Client Service A-Team Report, only 35% of corporate counsel...more

[Event] 2024 Annual Corporate Counsel Summit - January 25th, Columbus, OH

Bricker Graydon LLP on 1/12/2024

Mark your calendar for Bricker Graydon’s annual leadership summit, hosted by the firm’s Walker Link Leadership Group specifically for in-house counsel. The Corporate Counsel Summit brings together attorneys and leaders...more

[Event] 2024 Annual Corporate Counsel Summit - January 25th, Cincinnati, OH

Bricker Graydon LLP on 1/12/2024

Mark your calendar for Bricker Graydon’s annual leadership summit, hosted by the firm’s Walker Link Leadership Group specifically for in-house counsel. The Corporate Counsel Summit brings together attorneys and leaders...more

Judge Orders Attorneys Who Failed To Discern The Difference Between "May Not" And "Does Not" To Attend School

Allen Matkins on 8/9/2023

Nearly a dozen years ago, I wrote a lengthy post on the meanings of "shall" and "will". In that post, I noted that "shall" is sometimes used, particularly in Bylaws, to mean "may". I did not consider whether "may" could...more

Leadership Lessons from the Movies (And One Album)

Thomas Fox - Compliance Evangelist on 6/12/2017

Leadership lessons can come from many places....more

The 5 Key Ingredients to a Culture of Ethics

The Volkov Law Group on 10/7/2015

Every company wants to create a culture of ethics. If the senior leadership ignores or downplays a culture of ethics, they have narrowed business opportunities for the company, its shareholders, and other stakeholders. A...more