News & Analysis as of July 30, 2025

Client Retention

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Follow this channel for insights and perspectives by law firm leadership on all manner of activities that facilitate the successful business of law. Marketing, business development, client... more +

Hunting in Packs: Why Law Firms Must Align Around Client Needs, Not Internal Structures

JD Supra Perspectives on 6/20/2025

The days of the lone-wolf attorney are numbered; the future belongs to firms that hunt in packs. Those who incentivize and reward true teaming will win. Mike Mellor explains....more

What Law Firm Clients Really Want: Relationships, Reputation, and Responsiveness - On Record PR

Furia Rubel Communications, Inc. on 4/29/2025

Gina Rubel and Jennifer Simpson Carr unpack what clients are truly looking for from their outside counsel today, drawing directly from the candid insights shared during last week’s General Counsel panel at the Legal Marketing...more

Senior Partners are the Golden Ticket for Law Firms

JD Supra Perspectives on 3/5/2025

Coaching younger lawyers on BD is an obvious way to grow future rainmakers, but it should never be limited to partners in the first half of their careers....more

Dishwashers, Luggage Cake & Client Retention

International Lawyers Network on 3/20/2024

I’m on hold, listening to what I’m sure this company assured itself was jazzy music, while I try not to grind my teeth together. It has been four weeks since the dishwasher repairman was here to assure me that it would only...more

4 Weeks to Plan Your 4th Quarter Business Development Victory

International Lawyers Network on 8/31/2021

In just over a week, it will be September 1st. As I mentioned last week, I like to think of September as a brand new start, much like the school year used to be. It’s a chance to begin again and look at your goals and plans...more

Breaking Down the Barriers to Change in a Post (During?) COVID World

International Lawyers Network on 7/8/2021

Last week, we talked about the temptation to slide back into old habits as the world starts to open back up from quarantine. Things have changed, and they’ve changed dramatically, so there can be that desire to seek the...more

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